search

202-ecommerce / stripe_official

After years of hard work with Stripe connector for PrestaShop, 202 ecommerce stop the development of Stripe module on January 9th 2023. Thanks for all contributors that help us!
20 stars 20 forks source link

Payment issues #74

Closed MattRaynerDBS closed 3 years ago

MattRaynerDBS commented 3 years ago

Hi,

We started on version 2.3.1, and had occasional issues with orders not being created after payments had been accepted.

We attempted to upgrade to 2.3.2 and only had more issues. At first, it didn't create the webhook automatically. We managed to eventually get the module to do so after entirely removing it and removing the STRIPE_* configuration keys in the database.

However, now it doesn't capture payments either as the Webhook returns a 'Fatal error' to stripe, this is logged in the stripe_official_processlogger table:

Invalid signature : Unable to extract timestamp and signatures from header

As far as I can see from the Stripe dashboard, the STRIPE_WEBHOOK_SIGNATURE is the correct value.

Unfortunately, even in this case, it still presents an order success page, even though the payment is left uncaptured and no order is created within PrestaShop.

Please advise, as we have had to disable taking Stripe payments at the moment until this is resolved, as we cannot be sure that payments will succeed or even fail in a transparent way to the user.

zorrobiwan commented 3 years ago

You should take a look to issue #72 (for the signature pbl - copy paste the right signature manually in the database to make it work) and #71 (for the uncapture pbl with version 2.3.2 - I would suggest you to revert back to 2.3.1) Good luck

mribeiro202 commented 3 years ago

Hi @MattRaynerDBS

We fixed this issue with the version 2.3.6. Can you make a try and telle me if it works for you ?

have a nice day

mribeiro202 commented 3 years ago

Hello, I close this ticket if you encounter any problems, please contact us.

Have a nice day