Event notification has not been received yet. Please check if your website has a correct SSL certificate (https) or htaccess are not enabled.

[buddystime8]

Describe the bug and add screenshots

Recently after updating PayPal module so recently i have received payment of order through PayPal when i open that order its give error message Event notification has not been received yet. Please check if your website has a correct SSL certificate (https) or htaccess are not enabled. can you check it please kindly why this happing because i have contacted several times to my hosting server regarding this issue but they say you're ssl certificate is okay

Expected behavior

No response

Steps to reproduce

1# place order Through PayPal 2# go to order section of prestashop and check order which payment is made so you will see this error notification on top of order page 3# Event notification has not been received yet. Please check if your website has a correct SSL certificate (https) or htaccess are not enabled.

PrestaShop version(s) where the bug happened

1.7.8.9

PHP version(s) where the bug happened

7.3

[sts-gith]

here the same: after updating --> PayPal version v6.0.1 - von 202 ecommerce

PrestaShop version(s) where the bug happened: 1.7. ...

PHP version(s) where the bug happened: 7.3, 7.4

Datenbank-Server

Server: Localhost via UNIX socket
Server-Typ: MySQL
Server-Version: 5.7.37-nmm1-log - (Ubuntu)
Protokoll-Version: 10

Webserver

Apache
Datenbank-Client Version: libmysql - mysqlnd 7.4.33
PHP-Erweiterung: mysqliDokumentation curlDokumentation mbstringDokumentation
PHP-Version: 7.4.33

phpMyAdmin

Versionsinformationen: 4.9.10 

[kgleizes]

Hello @buddystime8 , @sts-gith .

This message should be displayed only one hour (max) after the webhook created.

So if you have after one hour this message, that's a known bug that we will fix as soon as possible.

Please check if this message is still displayed after one hour that's the bug mentionned. If you are concerned, could you please give us the version of your Database Engine (MySQL / MariaDB / Other).

Thank you.

[buddystime8]

yes this message displays always on that order but when i trun off webhook in PayPal module configuration so on the next i haven't see any errors message like that on PayPal order

[PascalNetenvie]

We have this message/error displayed in every order paid by Paypal. And it never disapear ... We use MariaDB v10.5.19-MariaDB-0+deb11u2 - Debian 11

[HartLarsson]

same problem here!

PS 1.7.8.9 Paypal 6.1.0

[littleAmused]

Hello! We're running into the same issues since 1-2 weeks. The "Payment awaiting" Webhook seems to be accepted normally, but any "Payment captured" Webhooks are completely missing in the log and therefor does not change any order automatically. We're using PrestaShop 8.1.3 with plugin-version 6.2.1

Any suggestions are much appreciated.. We tried to reset the module, to redo the onboarding process and messing around with PHP settings, but none seems to work.

[clotairer]

@littleAmused This issue is closed for now. Could you please open a new issue or contact our support team on https://addons.prestashop.com/en/contact-us?id_product=1748 In the meantime, you can try to disable webhooks feature if you have troubles on it.