Order status is marked as 'UNFINISHED'

2Checkout / woocommerce

2Checkout WooCommerce Connector

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Order status is marked as 'UNFINISHED' #19

Closed sam24fs closed 3 years ago

sam24fs commented 3 years ago

We see a different issue after the update. When a customer makes a payment the card is charged but the Order status is marked as 'UNFINISHED'

(Screenshot attached)

Could you please look into this matter ASAP? Screenshot 2021-04-06 212621

craigchristenson commented 3 years ago

I wasnt able to replicate any issue with the release causing orders to decline. Are you sure that this issue is related to the latest release? Are you still not seeing orders completed in your account?

sam24fs commented 3 years ago

We had a few cases reported after the update. However, we didn't receive any complaints recently. I think whatever the cause, the issue has been resolved itself by now.