Fidelity Netbenefits is SMS or email 2FA only

schwit61 commented 10 months ago

Site name

Fidelity NetBenefits

Site URL

https://nb.fidelity.com/

Documentation URL

https://nb.fidelity.com/public/nb/default/resourceslibrary/articles/securityfaqlearnmore

Recovery Documentation URL

No response

Supported 2FA methods

[ ] TOTP (RFC-6238, Google Authenticator)
[ ] Proprietary Software (Authy, Duo, etc.)
[ ] U2F/WebAuthn security keys
[ ] Proprietary hardware (Yubico OTP, RSA keys, etc.)
[X] Phone calls
[X] SMS tokens
[ ] Email tokens

Regions served

No response

Eligibility

[ ] I have checked that the site meets 2fa.directory's contributing guidelines and site criteria
[ ] The site is ranked within the top 200,000 global sites on Similarweb.
[ ] The site does not contain or promote content that violates 2fa.directory's excluded categories and websites guidelines.
[X] The issue I'm creating is not a duplicate of an existing issue or pull request.

Additional information

Fidelity Investments permits the use of Symantec 2FA app, Fidelity NetBenefits does not

hkamran80 commented 10 months ago

Is NetBenefits separate from the main Fidelity login?

schwit61 commented 10 months ago

Yes. Almost like 2 different companies.

If I try to log in to my Fidelity Netbenefits account on the Fidelity Investments page, it redirects me to the Fidelity Netbenefits login panel.

Fidelity Investments Profile Security

Fidelity Netbenefits Profile Security

From: H. Kamran @.> Sent: Monday, August 28, 2023 4:39 PM To: 2factorauth/twofactorauth @.> Cc: schwit61 @.>; Author @.> Subject: Re: [2factorauth/twofactorauth] Fidelity Netbenefits is SMS or email 2FA only (Issue #7727)

Is NetBenefits separate from the main Fidelity login?

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