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2fast-team / 2fast

Two-Factor Authenticator Supporting TOTP (Windows 10 & Android, iOS, Linux and macOS App)
https://2fast-app.de
GNU General Public License v3.0
421 stars 43 forks source link

Accounts are automatically deleted #73

Closed NGNler closed 1 year ago

NGNler commented 1 year ago

Describe the bug

After approx. 2 weeks the registered Accounts are automatically deleted and it´s necessary to set up new accounts.

Steps to Reproduce

Steps to reproduce the behavior:

  1. Given the following environment
  2. Go to '...'
  3. Click on '....'
  4. Scroll down to '....'
  5. See error

Expected behavior

Screenshots

Environment

App Version(s):

Windows 10/11 Build Number:

Additional context

jp-weber commented 1 year ago

Can you say more about your settings? is your file on cloud storage? Are multiple devices accessing it? Does the last change to the data file match the use of the application?

The application does not simply delete accounts. Accounts are only deleted through interaction by the user.

NGNler commented 1 year ago

My personal file is saved in a network folder. The files from my collegues are saved in the clients „Documents“ Folder. What do you mean with „Does the last change to the data file match the use of the application?“ ?

Von: Jan Philipp Weber @.> Gesendet: Donnerstag, 15. Juni 2023 19:17 An: 2fast-team/2fast @.> Cc: Daniel Irrgang @.>; State change @.> Betreff: Re: [2fast-team/2fast] Accounts are automatically deleted (Issue #73)

Can you say more about your settings? is your file on cloud storage? Are multiple devices accessing it? Does the last change to the data file match the use of the application?

The application does not simply delete accounts. Accounts are only deleted through interaction by the user.

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jp-weber commented 1 year ago

My personal file is saved in a network folder. The files from my collegues are saved in the clients „Documents“ Folder. What do you mean with „Does the last change to the data file match the use of the application?“ ?

If the last edit time on the data file correspond with the use of the app. Is the data file from your colleagues also empty?