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Brainstorm onboarding information for new hub admin users #11

Open choldgraf opened 4 years ago

choldgraf commented 4 years ago

Once an organization is interested in the pilot and gets their own hub, what are the next pieces of information that they should get in order to become acquainted with the hub, learn how to do important things, get a good mental model for how things work, etc.

Some of this information is here: https://2i2c.org/pilot/use.html

we could either add new stuff there, or add to a new page

cc

@ericvd-ucb @sandeepsainath @sideye

ianabc commented 4 years ago

I'm interested in the admin stuff for the Callysto hub. I found a combination of the use and admin pages useful but was definitely still a little disoriented. The things I haven't found yet (lack of looking on my part) are where do I look for problems (grafan stats etc.) and where do I see what resources I'm eating up.

ericvd-ucb commented 4 years ago

I'll go along with @ianabc comment here - potentially amongst the most important information would be some telemetry to local admin- who in the pilot is probably the prof - of how fast cloud credits are using up. Like if we have a ballpark of $500 for a Data 8 class for a semester...can we communicate the resource consumption rate at that granularity. Maybe its not possible in the current configuration. but telemetry tools generally!

sandeepsainath commented 4 years ago

Another concern brought up in a call with Howard University recently (@ericvd-ucb) was privacy -- what does the guarantee that all resources and admin info will remain secure for a new hub and throughout the pilot look like? Might be worth adding into https://2i2c.org/pilot/faq.html#what-guarantees-do-i-have-for-this-pilot as well.

EDIT: Duplicate of 2i2c-org/team-compass#388