3dtof / voxelsdk

VoxelSDK - an SDK supporting TI's 3D Time of Flight cameras
BSD 3-Clause "New" or "Revised" License
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What are the requirements to execute Voxel Viewer 0.3.9? #7

Closed xul4m06qj6 closed 9 years ago

xul4m06qj6 commented 9 years ago

Sorry for this vague question.

I have this question because our teammates encountered a weird situation.

We have four computers, three of them are Win 8.1 64bit and the last one is Win 7 64bit.

The Win 7 and a Win 8.1 are used for coding 3dtof program, so PCL1.7.2, Voxel SDK built from source, Cypress, VS 2013 Update 4...etc are installed in it.

After we installed Voxel Viewer 0.3.9 and try to visuzlize point cloud, although the device can be captured,

default

but clicking the "play" button will cause this error,

default

Nevertheless, we found the way to solve it, that is, installing Voxel SDK binary package.

The weird thing is, the other two Win 8.1 computer can easily execute Voxel Viewer and visuzlize the point cloud without installing Voxel SDK.

Since one of them is used for doing paper work and the other is merely for personal usage, I believed no other software associate with 3dtof is installed in it.

Any idea?

hlprasu commented 9 years ago

Could you please send the log messages shown in the "Logs" tab? In that tab, it should show the path to log file which you can send.

On 18 June 2015 at 14:11, xul4m06qj6 notifications@github.com wrote:

Sorry for this vague question.

I have this question because our teammates encountered a weird situation.

We have four computers, three of them are Win 8.1 64bit and the last one is Win 7 64bit.

The Win 7 and a Win 8.1 are used for coding 3dtof program, so PCL1.7.2, Voxel SDK built from source, Cypress, VS 2013 Update 4...etc are installed in it.

After we installed Voxel Viewer 0.3.9 and try to visuzlize point cloud, although the device can be captured,

[image: default] https://cloud.githubusercontent.com/assets/12540897/8226936/994108be-15d5-11e5-96e0-e03c5f578a6b.png

but clicking the "play" button will cause this error,

[image: default] https://cloud.githubusercontent.com/assets/12540897/8227148/3f9dc44e-15d7-11e5-9148-c8f498b38c25.png

Nevertheless, we found the way to solve it, that is, installing Voxel SDK binary package.

The weird thing is, the other two Win 8.1 computer can easily execute Voxel Viewer and visuzlize the point cloud without installing Voxel SDK.

Since one of them is used for doing paper work and the other is merely for personal usage, I believed no other software associate with 3dtof is installed in it.

Any idea?

— Reply to this email directly or view it on GitHub https://github.com/3dtof/voxelsdk/issues/7.

~ Prasad Bhat

xul4m06qj6 commented 9 years ago

This is the log of the computer that can view point cloud with Voxel Viewer

default

This is the log of the computer that cannot view point cloud with Voxel Viewer

default

hlprasu commented 9 years ago

The problem seems to be that configuration path VOXEL_CONF_PATH is incorrect for some reason.

Can you confirm that c:\Program Files\Texas Instruments\Voxel Viewer 0.3.9\VoxelCommon\conf contains VoxelDCamera.conf?

On 18 June 2015 at 14:46, xul4m06qj6 notifications@github.com wrote:

This is the log of the computer that can view point cloud with Voxel Viewer

[image: default] https://cloud.githubusercontent.com/assets/12540897/8227908/6f17014e-15dd-11e5-9946-d04a51e6bbbb.png

This is the log of the computer that cannot view point cloud with Voxel Viewer

[image: default] https://cloud.githubusercontent.com/assets/12540897/8227971/c70c75dc-15dd-11e5-972d-5ddfe6d87ed9.png

— Reply to this email directly or view it on GitHub https://github.com/3dtof/voxelsdk/issues/7#issuecomment-113085133.

~ Prasad Bhat

xul4m06qj6 commented 9 years ago

default

hlprasu commented 9 years ago

Looks like the path as an additional "VoxelViewer" folder which is causing this problem. Can you please uninstall and install freshly to check this?

On 18 June 2015 at 15:03, xul4m06qj6 notifications@github.com wrote:

[image: default] https://cloud.githubusercontent.com/assets/12540897/8228269/0a65e79e-15e0-11e5-8269-ee34622baf4f.png

— Reply to this email directly or view it on GitHub https://github.com/3dtof/voxelsdk/issues/7#issuecomment-113090159.

~ Prasad Bhat

xul4m06qj6 commented 9 years ago

I uninstalled and reinstalled,

the default install path really has an additional "VoxelViewr" folder.

By the way, the other two computers that can view point cloud without Voxel SDK also has the same additional folder, this couldn't be the root cause, right?

hlprasu commented 9 years ago

Yes, But has the problem remained the same?

~ Prasad Bhat On 18-Jun-2015 3:51 pm, "xul4m06qj6" notifications@github.com wrote:

I uninstalled and reinstalled,

the default install path really has an additional "VoxelViewr" folder.

— Reply to this email directly or view it on GitHub https://github.com/3dtof/voxelsdk/issues/7#issuecomment-113100538.

xul4m06qj6 commented 9 years ago

Yes, the problem still exists.

gadiyar commented 9 years ago

This issue is due to VoxelViewer 0.3.9 missing two configuration files for the Voxel-D board. This will be fixed in the next release of VoxelViewer.

In VoxelSDK, this was fixed by the following two commits: https://github.com/3dtof/voxelsdk/commit/91681c8efa0b91f5d8463a3f8a28244b4aa368be and https://github.com/3dtof/voxelsdk/commit/1faacd317ba2aa0125815c49a7d7a34e761441b1