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Issues Pending: BC365 and Snowfig LCMS Integration #544

Open TabrejAlam3K opened 1 year ago

TabrejAlam3K commented 1 year ago

1 | Error Logs not coming from BC365, if RTB is not posted 2 | RTB reamains in 'In Billing Process' due to folder issues on Azure 3 | payment reversal is not working 4 | RTB payment received but payment API logs not received from BC365 5 | Invoices are accessible by putting the URL in browser 6 | Data Syncing is taking lot of time

TabrejAlam3K commented 1 year ago

1 - Error Logs not coming from BC365, if RTB is not posted Somendra will check at his end and then revert

2 - RTB reamains in 'In Billing Process' due to folder issues on Azure i) RTB reamains in 'In Billing Process' due to folder issues on Azure Viswanathan sir will analyze the records belonging to 19th & 20th June and will share his observation with respect to all such RTBs. For rest of the RTBs which are in In Billing Process, Karthik and Tabrej will analyse them and will update on how it can be updated

ii) CRTB remain in Cancellation process Karthik and Tabrej will analyse them and will update on how it can be updated

iii) RTB where Payment is received needs to be updated Karthik and Tabrej will analyse them and will update on how it can be updated

Anlysing & Fix - 30-06-2023

3 - payment reversal is not working In our 5:30 pm meeting we need to discuss this point with bhupendra

Tomorrow's 3kt team update Whether the problem is with the LMS or the BC 30-06-2023

4 - RTB payment received but payment API logs not received from BC365 Related to point 2 Anlysing & Fix - 30-06-2023

5 - Invoices are accessible by putting the URL in browser This needs to be fixed internally by LKS (Rajkumar and Somendra need to coordinate to fix this)

6 - Data Syncing is taking lot of time Viswanathan Sir will analyse it at his end and will get back to 3KT

7

Write-off pushed from Snowfig but not reaching and duplicate records of write-off is appearing

Somendra and Tabrej need to work on it

The scenario will be discussed with the respective people on Monday.

30-06-2023

TabrejAlam3K commented 1 year ago

I have created the ticket in Git - I have mention all the points in the same git ticket.

CC : @audhi3k @Shasthara @3ktech

TabrejAlam3K commented 1 year ago

Updates on the Points.

1 | Error Logs not coming from BC365, if RTB is not posted - Completed 2 | RTB remains in 'In Billing Process' due to folder issues on Azure - Working Fine 3 | payment reversal is not working - IN progress 4 | RTB payment received but payment API logs not received from BC365 - IN progress 5 | Invoices are accessible by putting the URL in browser - LKS Internal 6 | Data Syncing is taking lot of time - Process is working fine

TabrejAlam3K commented 1 year ago

Hi Mr. @3ktech - Please update on the below points.

  1. payment reversal is not working - IN progress
  2. RTB payment received but payment API logs not received from BC365 - IN progress
TabrejAlam3K commented 1 year ago

The below points are still open related to integration.

  1. RTB remains in 'In Billing Process' due to folder issues on Azure.
  2. Payment reversal is not working - IN progress.
  3. RTB payment received but payment API logs not received from BC365 - IN progress.

CC : @audhi3k @Shasthara @narayana3kt @3ktech