Open ghost opened 1 year ago
Could this be similar to this? [https://github.com/4ian/GDevelop/issues/5659]
I first faced the crash (The editor encountered a problem) with v5.2.165, same issue with v5.2.172 and now v5.2.174. Runs ok on my Linux Mint but not on my Windows 7 64bit, where 95% of times I see this error.
As a solution, I have been using v5.1.159. It seems the issue came up when some major changes were made to Gdevelop, including the change of icon from blue to purple, not saying the icon is the cause, but the previous builds worked ok.
Edit: Uninstalling and reinstalling the program didn't change the outcome. Edit: Same issue with v5.2.175
What
Hi @Carrobrita, thanks for taking the time to report that bug. Is it possible for you to record your screen while you do the steps to recreate the bug? Furthermore, you should be able to open the developer tools with Ctrl + Shift + i. Could you check in the Console if there are any errors?
Hi @Carrobrita, thanks for taking the time to report that bug. Is it possible for you to record your screen while you do the steps to recreate the bug? Furthermore, you should be able to open the developer tools with Ctrl + Shift + i. Could you check in the Console if there are any errors?
Can I also report my findings here or should I open another topic? In any case, disabling the option to "show 3D objects in editor" seems to be the fix for this problem in my case.
Based on the info you're sending, it might be that your device is not compatible with WebGL2, that is used to render 3D objects in the game and also in the editor (when the option you mention is activated). How old is your device?
I have a Radeon RX 560, it was released in 2017. Using the latest driver on Windows 7. I thought it might be GPU related, that is why I thought of turning off the option for 3D objects. However, I have played 3D games made in Gdevelop (in browser on itch) and they worked ok.
And I have another PC with Windows 7 on which I am not seeing the editor crash in Gdevelop editor; that other PC has a card from 2014, Geforce Quadro K620.
Could you open the Developer tools with Ctrl + Shift + i and look in the console, there should be some errors in red. Could you copy paste them here?
This is when the editor crashes
Bad HTTP status: 0
on_xhrerror @ main.1dc11a7c.js:2
app.posthog.com/e/?ip=1&=1696969176822&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
​ Bad HTTP status: 0
on_xhrerror @ main.1dc11a7c.js:2
​ Failed to fetch feature flags from PostHog.
value @ main.1dc11a7c.js:2
app.posthog.com/decide/?v=3&ip=1&=1696969176829&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
​ Bad HTTP status: 0
on_xhrerror @ main.1dc11a7c.js:2
app.posthog.com/e/?ip=1&=1696969181219&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
​ Bad HTTP status: 0
on_xhrerror @ main.1dc11a7c.js:2
app.posthog.com/decide/?v=3&ip=1&=1696969182141&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
AssetStoreContext.js:335 Unable to load the assets from the asset store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ AssetStoreContext.js:335
api.gdevelop.io/asset/asset?environment=live:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
ExampleStoreContext.js:106 Unable to load the examples from the example store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ ExampleStoreContext.js:106
api.gdevelop.io/asset/example-short-header-and-filter:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
PrivateGameTemplateStoreContext.js:171 Unable to load the game templates from the store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ PrivateGameTemplateStoreContext.js:171
api.gdevelop.io/shop/game-template?withAppStoreProductId=false:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
TutorialContext.js:49 Unable to load the tutorials: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ TutorialContext.js:49
api.gdevelop.io/asset/tutorial:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
AnnouncementsFeedContext.js:48 Unable to load the announcements from the api: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ AnnouncementsFeedContext.js:48
api.gdevelop.io/release/announcement:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
InAppTutorialProvider.js:79 An error occurred when fetching in app tutorials: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ InAppTutorialProvider.js:79
api.gdevelop.io/asset/in-app-tutorial-short-header:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
securetoken.googleapis.com/v1/token?key=AIzaSyAnX9QMacrIl3yo4zkVFEVhDppGVDDewBc:1 Failed to load resource: net::ERR_QUIC_PROTOCOL_ERROR.QUIC_NETWORK_IDLE_TIMEOUT
serviceWorker.js:110 Error during service worker registration: TypeError: Failed to register a ServiceWorker for scope ('file:///G:/GDevelop/resources/app.asar/www/') with script ('file:///G:/GDevelop/resources/app.asar/www/service-worker.js'): ServiceWorker script evaluation failed
(anonymous) @ serviceWorker.js:110
posthog-core.ts:162 Bad HTTP status: 0
on_xhrerror @ posthog-core.ts:162
app.posthog.com/e/?ip=1&=1696969184237&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
posthog-core.ts:162 Bad HTTP status: 0
on_xhrerror @ posthog-core.ts:162
app.posthog.com/e/?ip=1&=1696969176822&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
posthog-core.ts:162 Bad HTTP status: 0
on_xhrerror @ posthog-core.ts:162
decide.ts:39 Failed to fetch feature flags from PostHog.
value @ decide.ts:39
app.posthog.com/decide/?v=3&ip=1&=1696969176829&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
BehaviorStoreContext.js:150 Unable to load the behaviors from the extension store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ BehaviorStoreContext.js:150
api.gdevelop.io/asset/behaviors-registry:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
ExtensionStoreContext.js:118 Unable to load the extensions from the extension store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ ExtensionStoreContext.js:118
api.gdevelop.io/asset/extensions-registry:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
ExampleStoreContext.js:106 Unable to load the examples from the example store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ ExampleStoreContext.js:106
api.gdevelop.io/asset/example-short-header-and-filter:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
PrivateGameTemplateStoreContext.js:171 Unable to load the game templates from the store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ PrivateGameTemplateStoreContext.js:171
api.gdevelop.io/shop/game-template?withAppStoreProductId=false:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
securetoken.googleapis.com/v1/token?key=AIzaSyAnX9QMacrIl3yo4zkVFEVhDppGVDDewBc:1 Failed to load resource: net::ERR_QUIC_PROTOCOL_ERROR.QUIC_NETWORK_IDLE_TIMEOUT
AuthenticatedUserProvider.js:267 Unable to fetch the authenticated Firebase user: FirebaseError: Firebase: Error (auth/network-request-failed).
at I (assert.ts:95:61)
at E (assert.ts:63:28)
at index.ts:176:5
at d (regeneratorRuntime.js:44:17)
at Generator.
This is when the editor did not crash, the option for 3D was turned off
posthog-core.ts:162 Bad HTTP status: 0
on_xhrerror @ posthog-core.ts:162
app.posthog.com/e/?ip=1&=1696969176822&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
posthog-core.ts:162 Bad HTTP status: 0
on_xhrerror @ posthog-core.ts:162
decide.ts:39 Failed to fetch feature flags from PostHog.
value @ decide.ts:39
app.posthog.com/decide/?v=3&ip=1&=1696969176829&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
posthog-core.ts:162 Bad HTTP status: 0
on_xhrerror @ posthog-core.ts:162
app.posthog.com/e/?ip=1&=1696969181219&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
posthog-core.ts:162 Bad HTTP status: 0
on_xhrerror @ posthog-core.ts:162
app.posthog.com/decide/?v=3&ip=1&=1696969182141&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
AssetStoreContext.js:335 Unable to load the assets from the asset store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ AssetStoreContext.js:335
api.gdevelop.io/asset/asset?environment=live:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
ExampleStoreContext.js:106 Unable to load the examples from the example store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ ExampleStoreContext.js:106
api.gdevelop.io/asset/example-short-header-and-filter:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
PrivateGameTemplateStoreContext.js:171 Unable to load the game templates from the store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ PrivateGameTemplateStoreContext.js:171
api.gdevelop.io/shop/game-template?withAppStoreProductId=false:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
TutorialContext.js:49 Unable to load the tutorials: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ TutorialContext.js:49
api.gdevelop.io/asset/tutorial:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
AnnouncementsFeedContext.js:48 Unable to load the announcements from the api: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ AnnouncementsFeedContext.js:48
api.gdevelop.io/release/announcement:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
InAppTutorialProvider.js:79 An error occurred when fetching in app tutorials: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ InAppTutorialProvider.js:79
api.gdevelop.io/asset/in-app-tutorial-short-header:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
securetoken.googleapis.com/v1/token?key=AIzaSyAnX9QMacrIl3yo4zkVFEVhDppGVDDewBc:1 Failed to load resource: net::ERR_QUIC_PROTOCOL_ERROR.QUIC_NETWORK_IDLE_TIMEOUT
serviceWorker.js:110 Error during service worker registration: TypeError: Failed to register a ServiceWorker for scope ('file:///G:/GDevelop/resources/app.asar/www/') with script ('file:///G:/GDevelop/resources/app.asar/www/service-worker.js'): ServiceWorker script evaluation failed
(anonymous) @ serviceWorker.js:110
posthog-core.ts:162 Bad HTTP status: 0
on_xhrerror @ posthog-core.ts:162
app.posthog.com/e/?ip=1&=1696969184237&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
posthog-core.ts:162 Bad HTTP status: 0
on_xhrerror @ posthog-core.ts:162
app.posthog.com/e/?ip=1&=1696969176822&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
posthog-core.ts:162 Bad HTTP status: 0
on_xhrerror @ posthog-core.ts:162
decide.ts:39 Failed to fetch feature flags from PostHog.
value @ decide.ts:39
app.posthog.com/decide/?v=3&ip=1&=1696969176829&ver=1.57.2:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
BehaviorStoreContext.js:150 Unable to load the behaviors from the extension store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ BehaviorStoreContext.js:150
api.gdevelop.io/asset/behaviors-registry:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
ExtensionStoreContext.js:118 Unable to load the extensions from the extension store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ ExtensionStoreContext.js:118
api.gdevelop.io/asset/extensions-registry:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
ExampleStoreContext.js:106 Unable to load the examples from the example store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ ExampleStoreContext.js:106
api.gdevelop.io/asset/example-short-header-and-filter:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
PrivateGameTemplateStoreContext.js:171 Unable to load the game templates from the store: Error: Network Error
at e.exports (createError.js:16:15)
at XMLHttpRequest.d.onerror (xhr.js:69:14)
(anonymous) @ PrivateGameTemplateStoreContext.js:171
api.gdevelop.io/shop/game-template?withAppStoreProductId=false:1 Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
securetoken.googleapis.com/v1/token?key=AIzaSyAnX9QMacrIl3yo4zkVFEVhDppGVDDewBc:1 Failed to load resource: net::ERR_QUIC_PROTOCOL_ERROR.QUIC_NETWORK_IDLE_TIMEOUT
AuthenticatedUserProvider.js:267 Unable to fetch the authenticated Firebase user: FirebaseError: Firebase: Error (auth/network-request-failed).
at I (assert.ts:95:61)
at E (assert.ts:63:28)
at index.ts:176:5
at d (regeneratorRuntime.js:44:17)
at Generator.
Lastly, I found some code on internet that would check for webgl2 support and it reports that I have the support. Here is the screenshot from browser console
You seem to have different errors. In which country are you located?
I have a firewall setup to block all outgoing connections. I am curious, what errors do you think are geospecific?
Same issue with v5.2.176
You have a lot of network request that are blocked. Could you check in the developer tools, in the Network tab and list here all the requests that appear in red?
Disabling the firewall has no effect on the crash situation.
Here is the network log with firewall enabled, but no project created
52176 - nw errors -1697133861144 before project.log
Here is the log of after project creation and seeing the crash
52176 - nw errors -1697133861144 after project creation and crash.log
Lastly, again with the project created and crash happening but with full access to internet
52176 - nw errors -1697133861144 after project creation and crash no firewall.log
Thanks for the logs. The errors do not indicate much about the root cause. Do you hame the same issue on the online editor?
Online editor opened up without any error, and the "Show objects in 3D in the scene editor" option is turned on. As for the log, I am sure you saw this error in my logs:
three.module.js:28243 THREE.WebGLRenderer: A WebGL context could not be created. Reason: Failed to create a WebGL2 context.
hello good evening, I'm new at this, and I'm a Gdevelop new user does someone know how to fix this issue ?
I'm not sure where this comes from. Could you check on this website that your device supports WebGL2? https://webglreport.com/?v=2
I'm not sure where this comes from. Could you check on this website that your device supports WebGL2? https://webglreport.com/?v=2
Hi @mmutee, do you still have the issue?
Very much so, I check every time a new version is released and I still have the same issue. Last version I tried was the 5.3 release.
On 11/16/23, AlexandreS @.***> wrote:
Hi @mmutee, do you still have the issue?
-- Reply to this email directly or view it on GitHub: https://github.com/4ian/GDevelop/issues/5734#issuecomment-1814186339 You are receiving this because you were mentioned.
Message ID: @.***>
@AlexandreSi Happy to report that with version 5.3.185, I can finally open the scene with 3D objects enabled. Although it is quite unstable as a lot of the time, the scene crashes with the 3D object placed inside.
Is there an existing issue for this?
Describe the bug
I went to create a game using Gdevelop (website) and it simply gave me this error in all the games I had, including new ones
Steps to reproduce
GDevelop platform
Web
GDevelop version
new
Platform info
Additional context