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4site-interactive-studios / engrid-template

ENgrid: Engaging Networks Grid Themes
https://github.com/4site-interactive-studios/engrid
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EN Feature Request: Better error message on test gateway fails due to expired or invalid gateway credentials #60

Closed bryancasler closed 4 years ago

bryancasler commented 4 years ago

Submitted to EN Support

Hi all! When testing forms, one of the things we run into often when working with new clients is that their Test Gateway has a password that has expired or invalid credentials. It probably crops up in about 75% of our build-outs for EN clients. It would be great if the error message that is shown when account credentials are invalid, said as much. Right now it's just a generic "payment processor had an error" type message which doesn't let us know if it's a misconfiguration in page builder, an error in our template, an issue with the credentials, or an issue with the payment processor.

REF: https://mail.google.com/mail/u/0/#sent/KtbxLvhRWJpZwTLwTXSLfbmxDLzTRTcTcg

bryancasler commented 4 years ago

Moved to: https://github.com/4site-interactive-studios/en-wishlist/issues/8