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5afe / safe-support

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Assets page is not loading on BSC, Arbitrum, Avalanche Networks #233

Closed Claire-serveth closed 1 year ago

Claire-serveth commented 1 year ago

Issue Category

Other

What happened?

Balances are not showing up for the following safes on various networks:

https://app.safe.global/balances?safe=bnb:0xb5563C0dA3ae618975c65bd4b207A98F0b14C36B https://app.safe.global/balances?safe=arb1:0xbA60b89c01bB62061231eF580831304a641DEADf https://app.safe.global/balances?safe=avax:0x95E4f54A900C1D802298F3A5D437522a5aF9f9c2

image

Date and time this happened or you first noticed this issue

14-07-2023

Network

Binance Smart Chain

Safe Address

0xb5563C0dA3ae618975c65bd4b207A98F0b14C36B

Token Address

No response

Token Type

None

Transactions

No response

jakekvm01 commented 1 year ago

Additional safe addresses:

https://app.safe.global/balances?safe=bnb:0xbea6Eaa4D05A9324fE19f7bDD48ec5BaD3895fFC https://app.safe.global/balances?safe=bnb:0x00B208907181952d43E1D844B62e4f597040a1cd

liliya-soroka commented 1 year ago

Thank you for the reporting. The team is notified and checking the issue.

phoebe-serveth commented 1 year ago

Hi team. We also have users impacted with the same issue in Gnosis Chain. image

liliya-soroka commented 1 year ago

yes, all networks with our new CGW have the same issue. The team is on it right now. The issue from the team is linked above to the support ticket