5afe / safe-support

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[Gnosis Chain] Error 1101 when loading Safe in Fiarphone 3 device #277

Closed CindyLo0 closed 11 months ago

CindyLo0 commented 1 year ago

Issue Category

Other

What happened?

User cannot load their Gnosis Chain Safe on a Fiarphone 3, Lineage OS version 20-20230828-NIGHTLY-FP3 mobile phone. Please see screenshots, image image

User also has a Samsung tablet S7 which worked fine after enabling Google Play services. Is this an unsupported device issue? Is there any workaround the user can do to load the Safe on their Fiarphone 3?

Date and time this happened or you first noticed this issue

01-09-2023 12:30

Network

Gnosis Chain

Safe Address

No response

Token Address

No response

Token Type

None

Transactions

No response

DmitryBespalov commented 11 months ago

Hey, unfortunately there's nothing I can help with because we have a limited support for the Fairphone devices and the Lineage OS.

On a side note, the error in the 2nd screenshot says that the safe was already added - I'd advise to double check again there.

CindyLo0 commented 11 months ago

Thank you, Dmitry. Closing this.