search

5afe / safe-support

6 stars 2 forks source link

[ETH] Failed to add to queue error #469

Closed Claire-serveth closed 5 months ago

Claire-serveth commented 5 months ago

Issue Category

Other

What happened?

It seems the UI is delayed and user is not able to create a transaction and getting this error instead: image

Safe address: https://app.safe.global/home?safe=eth:0x7f3812E79CEd669f43AcEe5D0717e5016345e930

Also, I'm having this error while accessing: https://safe-react-status.netlify.app/ image

Date and time this happened or you first noticed this issue

21-06-2024

Network

Ethereum Mainnet

Safe Address

eth:0x7f3812E79CEd669f43AcEe5D0717e5016345e930

Token Address

No response

Token Type

None

Transactions

No response

JagoFigueroa commented 5 months ago

Hi Claire! Our services have not been super smooth since this afternoon unfortunately, I was able to just sign one myself but it took a few minutes to appear in the queue. Could you tell the user this and to try again in case that helps?

About the tx-service status page, the url has changed this week (sorry for not letting you know) and now it is available under this one.

Also please tell the user to be careful as this tx looks like a scam attempt 🙏

JagoFigueroa commented 5 months ago

issue should have improved now, let us know if you are experiencing any issues still so that we can further debug with the team tomorrow 😄