[Polygon] UI does not display recent incoming transaction

5afe / safe-support

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[Polygon] UI does not display recent incoming transaction #470

Closed CindyLo0 closed 3 months ago

CindyLo0 commented 3 months ago

Issue Category

Transaction missing / not visible in app or service

What happened?

User received USDT but is not displayed in the UI under History and Assets (token missing) Balance is also not updated.

Date and time this happened or you first noticed this issue

21-06-2024 13:20

Network

Polygon

Safe Address

matic:0xD1DDC2CcB14FD89B9166e9E9fa99627eA7Ba101e

Token Address

0xc2132D05D31c914a87C6611C10748AEb04B58e8F

Token Type

None

Transactions

No response

JagoFigueroa commented 3 months ago

Hi there! We are on it, thank you for reporting. Unfortunately you can expect suboptimal performance in our services today and more delays might happen in other chains as well.

The team is on it so we will let you know as soon as it is fixed 😄

JagoFigueroa commented 3 months ago

We should be back to normal now! Here too 🚀

CindyLo0 commented 3 months ago

Thank you, closing this.