5afe / safe-support

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[ETH] Token missing/not showing up on the UI #486

Closed Claire-serveth closed 2 months ago

Claire-serveth commented 2 months ago

Issue Category

Token missing completely / not visible in the interface or service

What happened?

SPACE-iZ Token (SPIZ) is not showing up on the UI after they were successfully received about an hour now. Other asset like USDT, was updated immediately: image

Also, token shows a warning sign on transactions history: image

Safe address: https://app.safe.global/balances?safe=eth:0xE505af95F117d4A6Bfd8e6582b9368E153F26De0

Date and time this happened or you first noticed this issue

15-07-2024

Network

Ethereum Mainnet

Safe Address

eth:0xE505af95F117d4A6Bfd8e6582b9368E153F26De0

Token Address

0xa7A5c1058194Af8F00c187adB7FcC0c95f1C6c2d

Token Type

None

Transactions

No response

JagoFigueroa commented 2 months ago

Issues with missing tokens should be resolved now, let us know 😄

Claire-serveth commented 2 months ago

Thank you so much @JagoFigueroa tokens are indeed showing up now. Closing this issue 🙏