5afe / safe-support

6 stars 2 forks source link

Base - Assets/Balance not updating #499

Closed inahlikenoother closed 1 month ago

inahlikenoother commented 1 month ago

Issue Category

Token missing completely / not visible in the interface or service

What happened?

User deposited 0.99 USDC to his Safe 2 hours ago, and until now it's not showing in the Safe interface. The USDC is showing in the block explorer, but not in the Safe interface image image

https://app.safe.global/balances?safe=base:0x6AAfFe5364E67aD00BE7732C4ba4D902E9e64168

Date and time this happened or you first noticed this issue

04-08-2024

Network

Base

Safe Address

0x6AAfFe5364E67aD00BE7732C4ba4D902E9e64168

Token Address

No response

Token Type

None

Transactions

https://basescan.org/tx/0x2404d14b556d00ee8a1a6760306c105328fe963acb69ac4d625a2005ed637f4a
liliya-soroka commented 1 month ago

The balance is updated

inahlikenoother commented 1 month ago

The balance is updated

Thank you Liliya, just saw it now too. It took almost 24 hours for it to reflect on the web app. Will let the user know