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5afe / safe-support

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Error connecting to the blockchain #505

Closed DanBigM closed 3 months ago

DanBigM commented 3 months ago

Issue Category

Safe loading issue, doesnt load on any interface

What happened?

Screenshot 2024-08-20 175340

With different ledgers we cannot connect to the Safe anymore, restarting computers doesn't bring any value neither. Using latest chrome on PC. Connection to LedgerLive and other platform works, hence it shouldn't be an issue on Ledger side.

Date and time this happened or you first noticed this issue

20-08-2024 17:30

Network

Ethereum Mainnet

Safe Address

No response

Token Address

No response

Token Type

ERC20

Transactions

No response

JagoFigueroa commented 3 months ago

Good morning! Just tried connecting my ledger wallet on chrome and had no issues. Is the issue still present on your side? Hopefully it was just a temporary rpc connection issue.

Ninja edit: probably was due to these infura issues

Cheers!

DanBigM commented 3 months ago

Thanks JagoFigueroa, especially for the Ninja hint! All good again, next time I now know where to check first :)

JagoFigueroa commented 3 months ago

Anytime friend 😄

Closing the issue if that is okay