5afe / safe-support

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Polygon - Cannot submit/Execute transaction #509

Closed inahlikenoother closed 1 month ago

inahlikenoother commented 2 months ago

Issue Category

Transaction execution issue

What happened?

User gets the following error in the Safe mobile app when executing Safe nonce 57 WhatsApp Image 2024-08-27 at 01 26 44_ecea516e And when using a web app on the desktop browser, it only keeps on loading image

Already tried: Different browsers (Chrome and Firefox) Executing using either of the 3 owner wallets on the Safe (same issue) Changed RPC in wallet application (same issue) Used different internet connection with no VPN (same issue)

Console logs from Firefox browser when submitting the transaction image-1

Console logs from Chrome browser when submitting the transaction image

Date and time this happened or you first noticed this issue

27-08-2024

Network

Polygon

Safe Address

0xB9064746F0a28D43C63AFc0Fee26F92C72290cBc

Token Address

No response

Token Type

None

Transactions

No response

Claire-serveth commented 1 month ago

Issue was resolved on user's end and intercom ticket was already closed; closing this issue now.