While creating Issue from webform with the customer login, showing error

Information about bug

Information about the bug

Create a user and give the role as customer,
login with the newly created user,
after login click on home,
Click on Issue label at top right it will be there,
After clicking on the issue, a new issue web form will get opened,
In the web form click the button new,
After clicking on the new button, it will open a new issue with the fields,
fill the details and click on submit button at bottom right

Screenshot from 2024-10-08 15-10-12

Screenshot from 2024-10-08 15-10-48

TraceBack website.js:183 Traceback (most recent call last): File "apps/frappe/frappe/app.py", line 110, in application frappe.handler.handle() File "apps/frappe/frappe/handler.py", line 49, in handle data = execute_cmd(cmd) File "apps/frappe/frappe/handler.py", line 85, in execute_cmd return frappe.call(method, frappe.form_dict) File "apps/frappe/frappe/init.py", line 1775, in call return fn(*args, *newargs) File "apps/frappe/frappe/utils/typing_validations.py", line 31, in wrapper return func(args, kwargs) File "apps/frappe/frappe/rate_limiter.py", line 154, in wrapper return fn(*args, kwargs) File "apps/payments/payments/overrides/payment_webform.py", line 119, in accept doc.insert(ignore_permissions=True, ignore_mandatory=ignore_mandatory) File "apps/frappe/frappe/model/document.py", line 291, in insert self.run_before_save_methods() File "apps/frappe/frappe/model/document.py", line 1091, in run_before_save_methods self.run_method("validate") File "apps/frappe/frappe/model/document.py", line 962, in run_method out = Document.hook(fn)(self, *args, *kwargs) File "apps/frappe/frappe/model/document.py", line 1322, in composer return composed(self, method, args, kwargs) File "apps/frappe/frappe/model/document.py", line 1306, in runner add_to_return_value(self, f(self, method, *args, **kwargs)) File "apps/erpnext/erpnext/support/doctype/service_level_agreement/service_level_agreement.py", line 511, in apply process_sla(doc, sla) File "apps/erpnext/erpnext/support/doctype/service_level_agreement/service_level_agreement.py", line 530, in process_sla update_response_and_resolution_metrics(doc, sla.apply_sla_for_resolution) File "apps/erpnext/erpnext/support/doctype/service_level_agreement/service_level_agreement.py", line 634, in update_response_and_resolution_metrics set_response_by(doc, start_date_time, priority) File "apps/erpnext/erpnext/support/doctype/service_level_agreement/service_level_agreement.py", line 870, in set_response_by doc.response_by = get_expected_time_for( File "apps/erpnext/erpnext/support/doctype/service_level_agreement/service_level_agreement.py", line 656, in get_expected_time_for and get_time_in_timedelta(current_date_time.time()) > support_days[current_weekday].start_time TypeError: '>' not supported between instances of 'datetime.timedelta' and 'datetime.time'

Response Data

{ "exception": "TypeError: '>' not supported between instances of 'datetime.timedelta' and 'datetime.time'", "exc_type": "TypeError", "_exc_source": "erpnext (app)", "exc": "[\"Traceback (most recent call last):\n File \\"apps/frappe/frappe/app.py\\", line 110, in application\n frappe.handler.handle()\n File \\"apps/frappe/frappe/handler.py\\", line 49, in handle\n data = execute_cmd(cmd)\n File \\"apps/frappe/frappe/handler.py\\", line 85, in execute_cmd\n return frappe.call(method, frappe.form_dict)\n File \\"apps/frappe/frappe/init.py\\", line 1775, in call\n return fn(*args, *newargs)\n File \\"apps/frappe/frappe/utils/typing_validations.py\\", line 31, in wrapper\n return func(args, kwargs)\n File \\"apps/frappe/frappe/rate_limiter.py\\", line 154, in wrapper\n return fn(*args, kwargs)\n File \\"apps/payments/payments/overrides/payment_webform.py\\", line 119, in accept\n doc.insert(ignore_permissions=True, ignore_mandatory=ignore_mandatory)\n File \\"apps/frappe/frappe/model/document.py\\", line 291, in insert\n self.run_before_save_methods()\n File \\"apps/frappe/frappe/model/document.py\\", line 1091, in run_before_save_methods\n self.run_method(\\"validate\\")\n File \\"apps/frappe/frappe/model/document.py\\", line 962, in run_method\n out = Document.hook(fn)(self, *args, *kwargs)\n File \\"apps/frappe/frappe/model/document.py\\", line 1322, in composer\n return composed(self, method, args, kwargs)\n File \\"apps/frappe/frappe/model/document.py\\", line 1306, in runner\n add_to_return_value(self, f(self, method, *args, **kwargs))\n File \\"apps/erpnext/erpnext/support/doctype/service_level_agreement/service_level_agreement.py\\", line 511, in apply\n process_sla(doc, sla)\n File \\"apps/erpnext/erpnext/support/doctype/service_level_agreement/service_level_agreement.py\\", line 530, in process_sla\n update_response_and_resolution_metrics(doc, sla.apply_sla_for_resolution)\n File \\"apps/erpnext/erpnext/support/doctype/service_level_agreement/service_level_agreement.py\\", line 634, in update_response_and_resolution_metrics\n set_response_by(doc, start_date_time, priority)\n File \\"apps/erpnext/erpnext/support/doctype/service_level_agreement/service_level_agreement.py\\", line 870, in set_response_by\n doc.response_by = get_expected_time_for(\n File \\"apps/erpnext/erpnext/support/doctype/service_level_agreement/service_level_agreement.py\\", line 656, in get_expected_time_for\n and get_time_in_timedelta(current_date_time.time()) > support_days[current_weekday].start_time\nTypeError: '>' not supported between instances of 'datetime.timedelta' and 'datetime.time'\n\"]" }

Module

support

Version

ERPNext: v15.34.0 (pre-prod)

Frappe Framework: v15.41.0 (pre-prod)

Installation method

manual install

Relevant log output / Stack trace / Full Error Message.

No response

8848digital / erpnext