Dialing a contact from an e-mail

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Install 1.55 outcall
2. Enter asterisk data in outcall
3. Enter a contact in outlook address book
4. Dial from an e-mail that contact has sent you ( right click + outcall )

What is the expected output? What do you see instead?
The expected output would be to see the outCALL popup with the contact in
the dropdown list and his phone numbers beneath it. However it only shows
the contact name but no phone numbers.

What version of the product are you using? On what operating system?
1.55 on windows xp

Please provide any additional information below.
Seems to synchronize without any problems, i can dial from the address book
without problems, only happens when i try to dial from an e-mail. it
searches for the contact it can find its name but doesnt show its numbers.
If i press find i will find the contact + its numbers in the find window.

Original issue reported on code.google.com by martin.h...@hotmail.com on 17 Jul 2008 at 12:22

[GoogleCodeExporter]

Thanks for reporting the bug. It will be fixed in the next release.

Original comment by denis.ko...@gmail.com on 31 Jul 2008 at 7:30

• Changed state: Accepted

[GoogleCodeExporter]

Hi Denis,

any progress on locating this bug? I am experiencing the same problem and 
appreciate
your effort in trying to fix it. Any estimate on when the new release is due?

Greetings, Chris

Original comment by chris.ki...@gmail.com on 14 Aug 2008 at 10:02

[GoogleCodeExporter]

Hi Chris,

The next release will be probably in the next month, hopefully including all bug
fixes reported in the last few months.

Denis

Original comment by denis.ko...@gmail.com on 26 Oct 2008 at 1:58

[GoogleCodeExporter]

We were not able to replicate this issue. What you are saying can only happen 
if there is no contact in Outlook with the email address as the one on which 
you clicked in your Inbox (i.e. if you received email from "test@test.com", 
outcall will search for a contact in Outlook with that same email address. If 
it finds such contact, it will show it's numbers in the dial window).

Original comment by denis.ko...@gmail.com on 13 Sep 2010 at 10:57

• Changed state: Done