92lleo / WhatsappWebToGo

[android] WhatsApp Web client for your phone/tablet with media support
https://f-droid.org/packages/io.kuenzler.whatsappwebtogo
MIT License
264 stars 43 forks source link

Banned #53

Closed github838 closed 2 years ago

github838 commented 2 years ago

Hi, Someone threatened me that he will banned my number from WhatsApp and here we are 🙂💔 image I don't know how he did this and I don't know how to protect myself from things like this

92lleo commented 2 years ago

Hi, first of all, thats not an issue from this app, so I'd really like to edit your title and description to highlight that. Have you tried those steps: https://www.callbell.eu/en/whatsapp-business-number-blocked/ ? In any case you need to get in touch with WA support to find out what happened

JustAnotherSupporter commented 2 years ago

Hello I were also recently banned from whatsapp after having barely opened the account.

When I contacted support their response where the following:

- WhatsApp Support -

Hi,

Thanks for your message.

Your WhatsApp account was banned because using an unauthorized application and/or unsupported device violates our Terms of Service. Unsupported apps are altered versions of WhatsApp, which means they’re developed by third parties and violate our Terms of Service. WhatsApp doesn't support these third-party apps because we can't validate their security and privacy practices. For example, we can’t validate whether they apply our end-to-end encryption security practices. You can learn more about unsupported apps and why we don’t support them in this article. To continue using WhatsApp, you must download the official app. You can visit our website to download WhatsApp or the WhatsApp Business app. If you’re using an unsupported app because you’re interested in new features, you can learn more about our new and upcoming WhatsApp features in our Help Center or blog.

At the time I had only used the official whatsapp application downloaded via the Aurora store and the WhatsApp Web to Go app downloaded via F-droid.

The phone number is my own, and I do not use any vpn.


Could this problem be mediated by spoofing the user agent to an actual browser on a pc?

92lleo commented 2 years ago

Hi, are you sure the Aurora store is delivering the official whatsapp apk (I haven't used it before, so I can't tell)? Try downloading from whatsapp.com to verify. It's possible for App devs to read which App installed another. So Whatsapp can know it was installed by aurora, if they don't trust that store, they could issue a ban, too. You can try to download the apk and install it from the file manager to be sure.

The user agent is currently showing up as Chrome on Desktop and another small tweak is necessary to even get whatsapp web to load. None of those are changing whatsapp web itself, so I can't think of a way, where it would be working but resulting in a ban.

JustAnotherSupporter commented 2 years ago

Aurora Store should deliver the official app from the play store, since it dhould just act as a mirror, but I can't be sure. The MD5 of WhatsApp v. 2.21.20.20 is 8644661368794f2a8532f57962daf6dd.

When I looked into Whatsapps info screen it displayed "downloaded from Aurora Store" - if WhatsApp is able to read this information the culprit might actually be the official app and not your app.

I haven't been banned since I stopped using WhatsAppWebToGo, but this might just have been a coincidence. I'll try to use your app again and see what happens.

Thanks for your help and guidance!

92lleo commented 2 years ago

I also think that the whatsapp apk itself from aurora is not the issue. Technically they can read that info, but they can also verify the apk's signature to verify it's the original app, so I don't know if thats really the issue. I can't fully rule out WhatsappWebToGo as the culprit, but I have in on two phones without issues and didn't hear from anyone else so far. Please keep us posted

JustAnotherSupporter commented 2 years ago

The issue were with whatsapp itself. Or rather with the installation method used on Aurora Store. Since changing the installation method in Aurora Store from the "session installer" to the "native installer" in regards to WhatsApp itself there hasn't been any issues.

Thank you for your guidance!

djoris commented 5 months ago

my experience: I downloaded the WhatsApp APK from whatsapp.com and installed it in an Android emulator (Genymotion). I did a small configuration of that account there. A few seconds after I linked WhatsappWebToGo, my account got blocked: "This account is not allowed to use WhatsApp due to spam."