Unable to log into WhatsApp Beta account

92lleo / WhatsappWebToGo

[android] WhatsApp Web client for your phone/tablet with media support

https://f-droid.org/packages/io.kuenzler.whatsappwebtogo

MIT License

264 stars 43 forks source link

Unable to log into WhatsApp Beta account #54

Open ronz91 opened 2 years ago

ronz91 commented 2 years ago

Hi there

Thanks for this great app

I am unable to log into from a Beta account with the new multi-device support enabled.

When I scan the barcode it immediately switches to the reloading circle and the primary phone says scan barcode again.

Any help?

92lleo commented 2 years ago

Hello, are you able to login at web.whatsapp.com? If yes, please try to clear appdata of whatsapp web to go, this will force the reload of web.whatsapp.com internally

ronz91 commented 2 years ago

I use the official Windows client without any problem

Okay let me try that out

ronz91 commented 2 years ago

Hi there

The issue was the wifi network.

Sorry for the trouble.

Keep up the great work!

dadandalive commented 2 years ago

I'm experiencing exactly the same issue as the one described by @ronz91. Both with 1.7.2 and 1.7.1.

In my case however WiFi is not at fault.

When accessing web.whatsapp.com in Firefox on the second device, at first the reloading circle appears along with the request to scan the barcode again on the primary device, but then immediately afterwards on the second device a new QR code appears, the reading of which successfully completing the login.

In the app the reloading circle continues to spin and a second QR code never appears. So, I guess this ticket needs to be reopened.

Not sure if this is related or can help, but during or after installation no permissions are requested, and I need to grant them myself from within the Settings.

92lleo commented 2 years ago

@dadandalive pls check/report the following things:

phone android version
phone model
if webview is up to date (https://play.google.com/store/apps/details?id=com.google.android.webview)
does the app have the storage permission?

dadandalive commented 2 years ago

if webview is up to date (https://play.google.com/store/apps/details?id=com.google.android.webview)

Ouch, the version was ancient (55.0.2883.91). I have now updated it to the latest version (99.0.4844.88) and login works!

You may -again, sorry- close this ticket.

Thanks for your rapid reaction and help!

92lleo commented 2 years ago

thanks for the feedback! glad it works now