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**Describe the bug**
When selecting the option for OOOVolume, the Dynamic Analyst Assignment function does not seem to respect the Out of Office status of the analysts in the support group, and the G…
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**Describe the bug**
Using the old exchange connector I could approve RA's via email with no issues.
Using [Approved] it would approve the RA and go to the next step.
**Help us reproduce the bug…
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When users are found on the TO or CC lines, create new entries in the Cireson SCSM Portal for the Watchlist so those related users can see said Work Item.
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**Describe the bug**
If the "Schedule Outlook Meeting" task is deployed to a Cireson portal instance, the task doesn't work in IE/Edge.
**Help us reproduce the bug**
Click the Task in an IE/Edge…
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Something I hear about a lot is that when a support group gets notified of an assignment to the group; everyone in the group has to open the work item to find out if it's been taken or assigned yet.
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ghost updated
4 years ago
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Raised per [Cireson Community thread](https://community.cireson.com/discussion/comment/19416#Comment_19416) the lookup for Suggestion Request Offerings and Knowledge Articles is attempted even when th…
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The SMLets Exchange Connector has logic to ensure only the Activity Implementer can Complete/Skip a Manual Activity whereas the stock Exchange Connector allows action against a Manual Activity to be …
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With each iterative upgrade to the script and a growing feature set, every new version must be reconfigured to place settings back the way they were. This requires an increase in the time it takes to …
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**Describe the bug**
No matter what the values are set to, random, volume, or OOO based. Dynamic assignment never actually assigns the new work item out the analyst.
**Help us reproduce the bug**
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Raised and investigated from the Cireson community. It's possible that if custom Type Projections were created and follow an identical naming pattern per the ones used in the Add-ActionLogEntry functi…