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From what I can tell, AutoTask API is throwing a 500 error if the authorization header is included when the client does a GET for the WSDL.
For example, get_zone_info fails unless you drop the basi…
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This module is absolutely lovely and has definitely made our AT automation significantly more efficient. I've noticed a weird issue with AT tickets specifically with the "SubIssueType" parameter. I re…
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To create an account, I have an error to find the OwnerResourceID,
```
import atws
import atws.monkeypatch.attributes
from datetime import datetime
at = atws.connect(username='**************'…
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**I want to delete a contact and when I do :**
import atws
import atws.monkeypatch.attributes
at = atws.connect(username='*********************',
password='******…
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I have fetched contracts, contacts, resource and tickets from autotask succesfully. Now, I need to fetch the attachment for tickets, I have used the ticket id as parentId for fetching the AttachmentIn…
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Is there any documentation about create or update requests ?
I want to create and update the database through the API
Thanks in advance
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Thanks for this module - very useful!
I hit a problem trying to query for null values (such as ticket.AssignedResourceID to mean unassigned). I found the docs sparse regarding null values, and typ…
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We're not why exactly this happens for some people and not others, we've not been able to confirm with ConnectWise.
We do have some idea on what we need to do to fix, but we want to do more testing…
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How can I use this API to update UDF fields a "configuration item", which the API apparently calls "InstalledProduct" ? I wrote code to display and then update some of these fields and the code runs,…
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So, I'm trying to delete a ticket from the API.
I'm getting a "This entity does not support the delete action." Which wither means I can;t delete a ticket from the API, or i'm doing something wrong…