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This is related to issue #2 but it effects the closed ticket count - i've also mentioned it in issue #5 .
The problem is that when your timezone is ahead of Autotask, you can have issues seeing any d…
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Hi there I have updated to the latest version 1.5 and have only been using the product for a few weeks however I am repeatably getting a SOAP-Error aftert the webserver has been running for 24 hours o…
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Hey Coen, I just noticed, I think, that we aren't getting any stats through on tickets that are of type Problem or Incident - I checked the tickets table and couldn't find any matching my ticket numbe…
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All I see is a widget with Ticket Status, no more New, Updated, Complete, Waiting, etc.
I have already deleted and recreated my Dashboard, the sql import looks fine in de cron logging.
 when available
2. Prefer phone
3. Always ask
The current behavior will fit the "always …
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Cron job not grabbing Resource names
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```
I'd love to see a setting on the preferred call type:
1. Prefer SIP (pick a SIP account if many are defined) when available
2. Prefer phone
3. Always ask
The current behavior will fit the "always …
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```
I'd love to see a setting on the preferred call type:
1. Prefer SIP (pick a SIP account if many are defined) when available
2. Prefer phone
3. Always ask
The current behavior will fit the "always …
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```
I'd love to see a setting on the preferred call type:
1. Prefer SIP (pick a SIP account if many are defined) when available
2. Prefer phone
3. Always ask
The current behavior will fit the "always …
-
```
I'd love to see a setting on the preferred call type:
1. Prefer SIP (pick a SIP account if many are defined) when available
2. Prefer phone
3. Always ask
The current behavior will fit the "always …