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We could define todo list of actions a user or administrator must perform.
The todo list could contain links to certain places in the Web UI. If the administrator has visited this place, the point on…
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Is github the proper place to request changes to the CARTA documentation? It looks more like a software ticketing system than a user helpdesk for such requests, but let me know what the project prefer…
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De oorspronkelijke story van @venekamp was:
> Service providers, notably HPC prividers, allow access to their services based on white listing IP addresses. Normally this these IP address are mailed…
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Hi,
I’ve been looking for a way to record, in a database, test cases for some routers and switches. I needed a simpler environment than Jenkins but more complex than a word or excel doc. Think of r…
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Looks like this is currently not a feature; it would be very desirable to be able to create tickets on a users behalf - especially since email ticketing does not work.
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Feature request to have common image formats supported as email attachments on DD Tech replies:
![image](https://user-images.githubusercontent.com/30588784/91385113-45a52780-e884-11ea-8aef-65ad03c8a8…
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Following the template for one-click deployment based on this posting of UVdesk: https://mariushosting.com/how-to-install-uvdesk-on-your-synology-nas/
Yet, my template does not work ... what is the…
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Create the models that will be used by ALL ticket/issue types.
## Details
Intent is that one model will be used by the different "Ticket" types. Expected ticketing types are:
- Request Tick…
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**Is your feature request related to a problem? Please describe.**
every time a new conversation is started trough the website inbox a new contact with a random name is generated. i couldn't find any…
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### Is your feature request related to a problem? Please describe.
Can we implement the helpdesk ticketing system in this portal so we can have the entire system in one place? It will be helpful for …