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After posting query to livehelp, livehelp window pops up, showing the connection was successful. However, there is no way to scroll the window downards to see if the live expert is able to respond to …
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A student include, in the project report, a feedback about the project and live help. Two images attached in the comment below.
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There is no livehelp button on the lower left hand corner of the screen when using the chrome browser. Firefox however has the button.
Chrome version:Version 59.0.3071.109 (Official Build) (64-bit)
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There is few interaction and feedback about course problems. You don't want to have a forum, so the slack is our main discussing place, right? But there is no official people come out to answer questi…
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test case
Agent A,B logged in from Company KiboEngage
Agent Y,Z logged in from Company ABC
Customer arrives on widget of Company KiboEngage
Test : Customer message should be visible or broadcasted …
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The dependencies/modules we wrote are all in Gitlab server. As of the moment, we currently don't have any internal npm registry. I'd like to use npm-shrinkwrap in order to capture versions of modules …
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When a customer seeks live help from company other than CloudKibo it gives alert message that "We are offline". However agents are online.
Repro Steps:
1. Login agent ABC (company domain: ms)
2. …
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Can be great to give user feedback via email until he wait for support so can be great an auto reply email sended to the email adress of the visitor.
I like when i leave a message and i have email fe…
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Remdex fixed an issue for me today. 2.4.6 syntax error #901 (which was also a 500 error issue) and seems similar to live chat not workin #900
I still cannot launch a chat on the visitors end
www.…