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There is already a plan to make osTicket themeable from version 2 on, as I read a few times in the official [osTicket forum](https://forum.osticket.com).
That is something that will take a lot of e…
ghost updated
4 years ago
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### Description
When a ticket is created and user responds to an agent via the web portal, a second email alert is created with a non-existant destination (ex. ""@localhost). The message still g…
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When someone writes an email to support and then replies to that email in their sent box it creates 2 tickets despite identical message IDs.
Same issue with both our prod server and test server runni…
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I don't think this is something OSTicket can handle I just wanted to ask the question. Trying to avoid fetching the e-mail if at all possible.
Email sent to Office 365 hosted domain and subsequentl…
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Summary:
It is common for someone to copy any support email address on an issue. osTicket doesn't handle that very well.
Environment:
osTicket Version v1.9.3 (bba9ccc)
Server Software Apache/2.…
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A mobile app for osTicket with Push Notifications would be an awesome feature
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Hi,
Is there a way in which I can stop the tag from being removed from email templates?
Thanks
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Here's the email source code and a picture of how it looks in my osTicket installation:
MIME-Version: 1.0
Received: by 10.58.151.6 with HTTP; Thu, 27 Feb 2014 11:34:27 -0800 (PST)
Date: Thu, 27 Feb 2…
molul updated
4 years ago
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### Prerequisites
* [ No] Can you reproduce the problem in a fresh installation of the "develop" branch? No
* [No ] Do you have any errors in the PHP error log, or javascript console? No
* [Yes ]…
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Thanks to the osTicket team (@greezybacon @protich) for the support these past couple years. Today we made the decision to abandon use of the project.
The continued use of sql transactions that ar…