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Great project! The only thing it seems to be missing is the ability to forward the data to a consolidated data store like graphite or influxdb. This would also allow for the ability to persist histori…
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I see that html emails are stored in the media folder (which is nice), but I do have a question. The url is
> /media/helpdesk/attachments/email-44/119/email_html_body.html
Does that mean these a…
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OTRS (opensource ticketing system) opens a popup for adding info to a ticket, then closes the window and notifies back the main window. Except under CB it fails reliably, since it seems that
```10:…
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Hi!
It seems like plugins/integrations using the "status_change" hook does not trigger when actions are performed from the WebUI or via the actions API (/alert//action), only when a status is expli…
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### Infos:
* Used Zammad version: 2.5
* Installation method (source, package, ..): YUM
* Operating system: Centos 7
* Database + version: PostgreSQL PostgreSQL 9.2.23
* Elasticsearch versi…
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Hi @abdonrd !
I actually have a question about `priority: medium` label.
`priority: low` mean we will not work on it soon and maybe never, generally used with `status: wont do/fix`.
`priority: …
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Based on a conversation I had with @kambiz-aghaiepour here are my suggestions for yet another change for quads.py.
Currently QUADs.py is a huge python class that tackles many things. I would sugges…
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### Current behavior
When the ticket floating tab is enabled, the "Report issue" link is filled with the course code and the session ID, if we are in a course or a session context. The idea of that…
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HTML emails are extremely painful. Currently we have a template that somewhat works, but not really. We also have no proper support for an alternative multipart sending HTML and plain text versions. E…
fabxc updated
6 years ago