-
```
What steps will reproduce the problem?
1.Add a queue
2.Choose for example us-ring as hold music
3.Call the queue
What is the expected output? What do you see instead?
Expect us-ringback, Call fai…
-
```
Change the timeout action for a callcenter
What is the expected output?
dial plan should show updated timeout destination.
What do you see instead?
Still shows old timeout destination.
What ver…
-
```
What steps will reproduce the problem?
1. Ensure Java is installed
2. Checkout SVN
3.
What is the expected output? What do you see instead?
Error message
What version of the product are you us…
-
```
What steps will reproduce the problem?
1. Ensure Java is installed
2. Checkout SVN
3.
What is the expected output? What do you see instead?
Error message
What version of the product are you us…
-
```
What steps will reproduce the problem?
1.Add a queue
2.Choose for example us-ring as hold music
3.Call the queue
What is the expected output? What do you see instead?
Expect us-ringback, Call fai…
-
```
What steps will reproduce the problem?
I took from svn the projects so in my eclipse I have 10 projects
(org.acoveo.callcenter.guiLibrary and so on.
In some of this project I have errors and bes…
-
```
What steps will reproduce the problem?
1.Add a queue
2.Choose for example us-ring as hold music
3.Call the queue
What is the expected output? What do you see instead?
Expect us-ringback, Call fai…
-
```
The queue List is missing the name and number of callers in the queue.
Status->Active Call Center ->Edit
The status list seems to drop calls from the queue at times (although they are
still pre…
-
```
The gui need to write the variable: max-wait-time-with-no-agent-time-reached
If this is not set properly, then if no agents are logged in, a caller gets
dropped in 5 seconds (per the default).
…
-
Für den tellows Spamschutz wäre eine Behandlung in sipgate.io praktisch, man müsste entweder beim Push den Status als Spam (z.B. als weiteren Parameter nach in/out) übermitteln oder man schickt pausch…