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Hi, Currently installed rocket chat but i checked the option of live chat but it does not seem to appear
i checked the https://docs.rocket.chat/guides/administrator-guides/livechat
but i dont have t…
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Guys, we need to be able to handle the following Omnichannel events through the `Apps-Engine`:
- `On Create / Upate Visitor`
- `OnSaveGuestInfo` -> [Here](https://github.com/RocketChat/Rocket.Chat…
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## Descrição da vaga
A Neoassist, empresa no mercado de software de Atendimento OmniChannel, contrata Pessoa Desenvolvedora PHP nível Sr. para integrar ao time de TI.
Se você é da área de tecno…
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### Description:
A user opened a chat but we can never pick it up, it keeps always on loading. When I tried to hide the room, nothing happened. I deleted the logs and now I have this alert screen a…
mmsbr updated
4 years ago
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### Description:
As soon as I add a LiveChat Trigger, the LiveChat Triggers admin page goes blank. The newly added triggers is added to the database, but nothing listed in the administration. Can n…
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### Description:
I'm having some trouble with the omnichannel analytics session.
When I try to filter by a custom date, the error "invalid_dates/Error_in_custom_dates" shows up.
It happens wh…
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### Description:
Omnichannel Livechat widget stays minimized after closing maximized view/new browser window and cannot be made visible again
### Steps to reproduce:
1. The livechat widget ca…
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# Description:
In Omnichannel Current Chants when we filter by status or date. Not filtering properly.
### Steps to reproduce:
1. Go to Omnichannel
2. Click on Current Chats
3. and filter b…
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Hi,
i'm trying to implement/test human handoff. I've tried to follow the sample: https://github.com/microsoft/BotBuilder-Samples/tree/main/experimental/handoff-library but it's not clear to me how …