-
```
The queue List is missing the name and number of callers in the queue.
Status->Active Call Center ->Edit
The status list seems to drop calls from the queue at times (although they are
still pre…
-
```
What steps will reproduce the problem?
1.enable follow-me on user/agent
2.call extension other then user from step 1 to call center where user from
step 1 is a member of.
What is the expected o…
-
```
What steps will reproduce the problem?
1.Add a queue
2.Choose for example us-ring as hold music
3.Call the queue
What is the expected output? What do you see instead?
Expect us-ringback, Call fai…
-
```
What steps will reproduce the problem?
1. App -> Call Center - New - Save
2. Change some saved settings - Press Save again
3. All returns to first time created settings.
4. Check table v_call_cen…
-
```
The gui need to write the variable: max-wait-time-with-no-agent-time-reached
If this is not set properly, then if no agents are logged in, a caller gets
dropped in 5 seconds (per the default).
…
-
```
The gui need to write the variable: max-wait-time-with-no-agent-time-reached
If this is not set properly, then if no agents are logged in, a caller gets
dropped in 5 seconds (per the default).
…
-
```
What steps will reproduce the problem?
I took from svn the projects so in my eclipse I have 10 projects
(org.acoveo.callcenter.guiLibrary and so on.
In some of this project I have errors and bes…
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```
I was using this softphone using the exe file that is given. and it works fine.
but if i try to run it using the eclipse after importing the code into it, it
does not work. it asks for the main …
-
```
What steps will reproduce the problem?
1. Go to add an agent to a queue
2. In the Contact dropdown field Extensions is missing
In revision 4774 a new if condition seems to have been added at line…
-
```
I upgrade django to the last rev of the SVN. And to get this error, trying
to enter /admin/
Environment:
Request Method: GET
Request URL: http://tesis/admin/
Django Version: 0.97-pre-SVN-7510
P…