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Jen's done the core text, need to get it up because it's going to be very _useful_ :-)
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Similarly to the Alaveteli getting started guide it would be good to have a step by step which includes non-technical things that need doing, such as collection data etc.
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Implement what's in #599 with HTML made by @supercooljames
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Remove lots of words, signpost better, point technical and non-technical people towards different explanations.
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Introduce an easy to use, prominent channel to allow users of FixMyStreet to directly and privately communicate with the authors of problems.
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http://www.fixmystreet.com/alert
The highlight around 'Report a problem' in the navigation menu makes it look like it is the currently selected tab. This is confusing.
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Suggestion from a user:
On pages such as http://www.fixmystreet.com/reports, make the column headings stick to the top of the page so they're always visible when scrolling.
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"I dont know if your Mobile site has some horrible JavaScript going on in the background but completing the problem report phone using the native android browser on the HTC one is really laggy as you …
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