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### Parent Issue
_No response_
### Problem Statement
When saving a folder with a name that contains letters with accents, the name will add some additional unexpected characters.
### Steps to Repr…
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# Context
rails: 7.1.3.4
zendesk_api: 3.1.0
ruby: 3.3.4
# Goal
Fetching requested tickets from our customer
# Problem
We are having the following warning when we followed the CBP example fr…
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## Where?
Currently motor settings (e.g. `jaws.cmd`) are sometimes found in a few different places:
- `c:\instrument\apps\EPICS/support/motorExtensions/master/settings`
- `c:\instrument\settings\…
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Java 8 seems to be the common target for libraries. We're currently using Java 20+ features in our generated code. Investigate and report here on what features we'd need to lose, what can be polyfille…
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Random idea is to be able to set a channel as a support ticket that can be closed, transcript-ed, etc but not have to be made through the bot support desk channel. Mainly in case a channel is "Detache…
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### What is your article idea?
This blog series will be a comprehensive guide to building a customer support portal using Strapi, GPT, and Node.js. It will walk readers through the entire development…
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az support tickets series of commands appears to be depending upon Azure Support REST API.
As REST API has some prerequisites including eligible support plans, CLI documentation also better to have s…
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Hello, when i try to get frames the camera sometimes i get this error and i cant get a frame. The only solution i found is restarting the drone. Is there a possible solution to fix this problem? I use…
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tubestrip-f237.internal.sanger.ac.uk
ACL ticket: https://sanger.freshservice.com/support/tickets/1411
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Do we need safety objective/endpoint in CT. MIght be needed to support old studies?
Child tickets:
| Item | Ticket |
| ------------- | ------------- |
| Model | #372 |
| CT | #371 |
| API…