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I'm trying to pull data from custom fields, but can't seem to find an example. Lots of examples to modify a custom field, but none of just pulling info from a custom field. Any help would be most ap…
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The idea here is to use [Slackin](http://rauchg.com/slackin/) to easily setup a Slack channel that anyone can get access to. This would facility realtime discussion and replace a need for IRC. In addi…
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When updating a ticket that already exists in Zendesk, I'm unable to alter the `subject` field. There is a `ChangeEvent` in the corresponding `TicketAudit` object, but it looks like it's empty / nothi…
skrud updated
7 years ago
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Hi,
Small suggestion:
Since registration actually prompts for the user's Date of Birth (DOB), why not save their DOB into this field:
`users > account_day_of_birth`
This would be useful to r…
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hey there,
iOS 8 enables the ability to develop out of app extensions. the architecture of these extensions make some api unavailable, such as UIApplication.
it would be nice to define a means for a…
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As already mentioned by "Tillmann" on heise (https://www.heise.de/forum/iX/News-Kommentare/Helpdesk-Software-Zammad-die-Open-Source-Alternative-zu-Zendesk/Erster-Eindruck-nach-einem-Kurztest/posting-2…
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Hi @thorsteneckel this is the reply to your changes in #487.
Great job, thanks for the effort !
I tested this on a fresh pulled docker image.
Import went pretty well and after import i was a…
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StoryScapes will use an open source alternative (likely OSticket.com). Integrating Zendesk into mapstory will help us model this. Zendesk provides an FAQ, community forums, and a user ticket form.
He…
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Isn't it a security risk to have the password to your LRS be sent client-side to be used with this library? I'm in the process of using this library to connect to our LRSs, but I'm a little confused a…
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Hey all,
I've been thinking about proposing this for a short while but here goes.
Unexpected is obviously quite mature but some of the recent things that have come up like the idea of `context`, pro…