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Although this is probably not an easy task I suggest this anyway:
1. Option to create a ticket tag for each user. (Simple button: 'Create/Renew ticket tag')
Ticket tags are simply a random number w…
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I have just put osTicket to production and now the come up what is missing or wrong.
In old versions thread tracking was done over subject but now mostly on Message-id and References in header. Clie…
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**Solution 1 - do not work for Participants:**
When we check Settings > Autoresponder > New Ticket option, then "New Ticket Auto-response" email is sent only to Ticket Owner.
But, we want to send "New…
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### Prerequisites
* [ ] Can you reproduce the problem in a fresh installation of the "develop" branch?
* [ ] Do you have any errors in the PHP error log, or javascript console?
* [x] Did you chec…
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Hi All,
is it planned to add the functionality for the following case:
You are registered as agent with your e-mail. You receive a email with a support request directly. Now you could forward it t…
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Is it possible to selectively redirect incoming emails/tickets to another external email address (including attachments) - like a forward-function in an email client software?
We're using osticket …
seteq updated
2 years ago
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Looking forward to testing this feature out. However while I have successfully setup my SMTP server in OpenSupports Admin I have been unsuccessful with the IMAP Server {ip-address:993/imap/ssl}INBOX w…
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osTicket Version | v1.11 (7b1eee8) — Up to date
Web Server Software | Apache 2.4
MySQL Version | 10.2.21
PHP Version | 7.2.14
Updated today via Installatron.
**Issue:**
Prior to running PHP…
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### Prerequisites
* [ ] Can you reproduce the problem in a fresh installation of the "develop" branch?
* [ ] Do you have any errors in the PHP error log, or javascript console?
* [X] Did you chec…
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Right now, GitGitGadget is registered as a GitHub App, its callback URL points to an Azure Function that performs rudimentary checks ("Was this sent by GitHub?", "Is this an allowed /<command>?"…
dscho updated
10 months ago