It could just be me not knowing the ins-and-outs of TrellisDesk yet, but it would be nice if when a staff member creates a ticket that it is automatically assigned to them, or if there's an open, un-assigned ticket, that they can assign the ticket to themselves.
It could just be me not knowing the ins-and-outs of TrellisDesk yet, but it would be nice if when a staff member creates a ticket that it is automatically assigned to them, or if there's an open, un-assigned ticket, that they can assign the ticket to themselves.