Cannot send logcat log by user click as attachment via Gmail or Huawei email app

[trupizzza]

I'm trying to send logcat lines as attachment vie email while user clicks the button.

Got following lines in my AndroidManifest.xml:

           <service
            android:name="org.acra.sender.SenderService"
            android:exported="false"
            android:process=":acra"/>

           <provider
            android:name="org.acra.attachment.AcraContentProvider"
            android:authorities="${applicationId}.acra"
            android:exported="false"
            android:grantUriPermissions="true"
            android:process=":acra"/>

Here is my ReportCrashes settings:

 ReportsCrashes(
        mailTo = "foo@bar.com",
        customReportContent = {ReportField.ANDROID_VERSION,
                ReportField.LOGCAT, ReportField.STACK_TRACE},
        reportAsFile = true,
        reportSenderFactoryClasses = {EmailIntentSenderFactory.class}
)

The code in onClick() method:

  ACRA.getErrorReporter().handleSilentException(new Exception("DebugInfo"));

After user click, I see this message in the ACRA log: No email client supporting attachments found. Attachments will be ignored

If I proceed choosing mail client to send, it will put logcat lines into mail body. I'm using Huawei P8 Lite running Android 6.0 What I'm doing wrong?

[F43nd1r]

No email client supporting attachments found. Attachments will be ignored

This means no email client supports Intent.ACTION_SEND_MULTIPLE

Install gmail on the device and it should work

[trupizzza]

I have Gmail installed on my device(see topic) The problem is that I see log in the body of a letter in Gmail app instead of having it as an attachment

[F43nd1r]

please post your build.gradle

[trupizzza]

This is my app module build.gradle file:

apply plugin: 'com.android.application'

android {
    compileSdkVersion rootProject.ext.compileSdkVersion
    buildToolsVersion rootProject.ext.buildToolsVersion

    defaultConfig {
        applicationId "com.companyname.Xyz"
        minSdkVersion rootProject.ext.minSdkVersion
        targetSdkVersion rootProject.ext.targetSdkVersion

        versionCode 13
        versionName "2.0"

        multiDexEnabled true
    }

    applicationVariants.all { variant ->
        variant.resValue "string", "versionName", variant.versionName
    }

    buildTypes {
        release {
            minifyEnabled false
            proguardFiles getDefaultProguardFile('proguard-android.txt'), 'proguard-rules.pro'
        }
    }

    flavorDimensions "default"
    productFlavors {
        x86 {
            dimension "default"
            ndk {
                abiFilter "x86"
            }
        }
        armv7 {
            dimension "default"
            ndk {
                abiFilter "armeabi-v7a"
            }
        }
    }
    buildToolsVersion '26.0.2'

    compileOptions {
        sourceCompatibility JavaVersion.VERSION_1_8
        targetCompatibility JavaVersion.VERSION_1_8
    }
}

dependencies {
    implementation project(':xyz-lib')
    compile fileTree(include: ['*.jar'], dir: 'libs')
    // Android Support
    compile 'com.android.support:appcompat-v7:26.1.0'
    compile 'com.android.support:support-v4:26.1.0'
    compile 'com.android.support:design:26.1.0'
    compile 'com.android.support:recyclerview-v7:26.1.0'
    compile 'com.android.support:cardview-v7:26.1.0'
    compile 'com.google.gms:google-services:3.1.1'
    // Event Bus
    compile 'org.greenrobot:eventbus:3.0.0'
    // LicensesDialog
    compile 'de.psdev.licensesdialog:licensesdialog:1.8.3'
    // Picture
    compile 'com.github.bumptech.glide:glide:4.2.0'
    annotationProcessor 'com.github.bumptech.glide:compiler:4.2.0'
    // Rest API
    compile 'com.squareup.retrofit2:retrofit:2.3.0'
    compile 'com.squareup.retrofit2:converter-gson:2.3.0'
    compile 'com.squareup.okhttp3:logging-interceptor:3.9.0'
    // Firebase
    compile 'com.google.firebase:firebase-messaging:11.4.2'
    compile 'com.google.firebase:firebase-crash:11.4.2'
    // Masked input
    compile 'com.redmadrobot:inputmask:2.3.0'
    // QR-code scanner
    compile 'com.journeyapps:zxing-android-embedded:3.5.0'
    // RXJava
    compile 'com.squareup.retrofit2:adapter-rxjava2:2.3.0'
    compile 'io.reactivex.rxjava2:rxandroid:2.0.1'
    compile 'io.reactivex.rxjava2:rxjava:2.1.5'
    compile 'com.jakewharton.rxbinding2:rxbinding:2.0.0'
    // Send crash logs
    compile 'com.faendir:acra:4.10.0'
}

apply plugin: 'com.google.gms.google-services'

[F43nd1r]

acratest-release.zip Please install this app on your device, click crash and post all logcat with the ACRA tag

[trupizzza]

 10-18 19:07:52.857 ? I/ACRA: Sending report /data/user/0/com.faendir.acratest/app_ACRA-approved/2017-10-18T19:07:52.715+03:00-IS_SILENT.stacktrace
 10-18 19:07:52.857 ? I/ACRA: Sending report /data/user/0/com.faendir.acratest/app_ACRA-approved/2017-10-18T19:07:52.715+03:00-IS_SILENT.stacktrace
 10-18 19:07:52.863 ? W/ACRA: No email client supporting attachments found. Attachments will be ignored
 10-18 19:07:56.429 ? W/Toast: Toast post hide failed in ThreadID[7138]:Thread[IntentService[ACRA SenderService],5,main], try hide immediate in ThreadID[7136]:Thread[Binder_3,5,main]

P.S. sorry for duplicate stuff, tried it several times

[F43nd1r]

Ok, that rules out an error in your app. The thing is, the same works for me on any device with gmail.

[trupizzza]

Sorry for open-reopen, I've missclicked :) Successfully added attachment using OnePlus 3T running Android 7.1.1 using your app. Seems like it's some sort of Huawei's EMUI "feature"

[F43nd1r]

Every now and then, there are devices which fail to fulfill the API contract. It's sad, but not much we can do, aside from providing the fallback to text.