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AIRLegend / aitrack

6DoF Head tracking software
MIT License
1.07k stars 107 forks source link

Crash at start #40

Closed Deci781 closed 3 years ago

Deci781 commented 4 years ago

Describe the bug Crash after launch the app

To Reproduce Steps to reproduce the behavior:

  1. Launche the app

Expected behavior Ability to use the app, close it and use it again with no issues of crashing.

Screenshots 1s after launch can't screen

Environment (please complete the following information):

Additional context It does the same thing when I run as Admin

AIRLegend commented 4 years ago

Hi! Check this out, https://github.com/AIRLegend/aitrack/issues/27#issuecomment-683853109 Also, make sure you're running AITrack.exe next to the models/ folder.

Hope it helps.

Deci781 commented 4 years ago

Hi! Check this out, #27 (comment) Also, make sure you're running AITrack.exe next to the models/ folder.

Hope it helps.

Hello, i read it, but everything is fine on this way. Still crashing

AIRLegend commented 4 years ago

Hi! version 0.6.1 is out, which adds a logger. It should help us to discover what's happening. Please, post the content of log.txt here.

Deci781 commented 4 years ago

Thanks for support, [2020-09-06 13:28:27.114] [aitrack] [info] ---------- AITRACK LOG ---------- [2020-09-06 13:28:27.963] [aitrack] [info] Created/Found prefs.ini [2020-09-06 13:28:27.963] [aitrack] [info] Searching for cameras...

If it don't find a camera, it will close ? Or it's really a crash ?

AIRLegend commented 4 years ago

It seems to be while searching for available cameras. Happens the same if you try using Droid Cam instead of that webcam?

Deci781 commented 4 years ago

It seems to be while searching for available cameras. Happens the same if you try using Droid Cam instead of that webcam?

Hello, its the same. Immediate crash.

AIRLegend commented 4 years ago

I think an antivirus or windows itself could be flagging AITrack as malware and preventing it from accessing the camera. Check it has camera permissions (via windows privacy menu), that your AV isn't blocking it and neither other app.

PS: Sorry for the response delay.

Deci781 commented 4 years ago

I think an antivirus or windows itself could be flagging AITrack as malware and preventing it from accessing the camera. Check it has camera permissions (via windows privacy menu), that your AV isn't blocking it and neither other app.

PS: Sorry for the response delay.

Hello, i tried to stop my AV and nothing happened. I have already check privacy menu for camera. To be continued ... ^^

HanzPo commented 4 years ago

I think an antivirus or windows itself could be flagging AITrack as malware and preventing it from accessing the camera. Check it has camera permissions (via windows privacy menu), that your AV isn't blocking it and neither other app. PS: Sorry for the response delay.

Hello, i tried to stop my AV and nothing happened. I have already check privacy menu for camera. To be continued ... ^^

I had the same issue and it was solved when I added AITrack.exe to exclusions in Windows Defender. Have you tried that?