Failed activate Arm Tools license

ARM-software / vscode-keil-studio-pack

Extension pack for all VS Code extensions

https://arm-software.github.io/vscode-keil-studio-pack/

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Failed activate Arm Tools license #1

Closed dahlbTrumpf closed 11 months ago

dahlbTrumpf commented 1 year ago

Type: Bug Report

Describe the bug

Desktop or Web: Desktop
OS and Version: Win 10 19044.2965
VS Code Version: 1.79.2
Extension Version: 1.4.4
We have a uVision 5 with Flex license server.
VS Code Settings->@ext:Arm.keil-studio-pack Mdk License Server Url: I put here the URL from the Flex Server
Start VS Code->Notifications: Failed to activate Arm tools license

To Reproduce Steps to reproduce the behavior:

Start VS Code
Click on 'File'
Click on 'Preferences'
Click on 'Settings'
Write under 'Search Settings': '@ext:Arm.keil-studio-pack'
Write under 'Mdk License Server Url': Url of the Flex License Server
Close 'Settings' Window
Restart VS Code
Error message: Failed to activate Arm tools license

Expected behavior No error message appear

kanthanp commented 1 year ago

@dahlbTrumpf we need some additional information from you. Can you answer the following:

are you already using armlm or some other method to manage licenses outside of VS Code?
if you updated 'Mdk License Server Url' to point to the Flex License Server in Preference settings did you also update the entry for the MDK License Product Code? It is likely that the default community edition license isn't available on the server you are trying to use
when expanding the error message did it contain any additional details?

wing-py commented 1 year ago

Me too.

situation: when I use command: $.\armlm.exe activate -product KEMDK-COM0 -server https://mdk-preview.keil.arm.com it just said so: License server 'https://flex13011.compliance.flexnetoperations.eu' could not be reached

mcgordonite commented 1 year ago

Hi @wing-py, the license activation built into the extension specifically activates the MDK 6 Community Edition license. This is for users who do not already have a license and is restricted to non-commercial use. If you already have a flex license covering Arm Compiler, you shouldn't need to activate the license or modify the settings to build solutions with Arm Compiler. Please let us know if that doesn't work for you.

See more information in the documentation here: https://developer.arm.com/documentation/108029/0000/Activate-your-license-to-use-Arm-tools

mcgordonite commented 11 months ago

Hi @wing-py, please reach out if you need more support, but for now I will close this issue.