Email should be sent to admin in case of updates in ticket by IP or SP

ASL-19 / civicdr-backend

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Email should be sent to admin in case of updates in ticket by IP or SP #26

Closed MayaAvaz closed 7 years ago

MayaAvaz commented 7 years ago

Logged in as an IP. Edited an existing a ticket. No email was generated for admin (checked the database). Did the same thing as SP and no email was generated on that case either.

seamustuohy commented 7 years ago

Tickets currently only update IP's and SP's when there is a status update. Should we have every edit to the tickets notify the other parties involved?

MayaAvaz commented 7 years ago

I think the updates by SP and IP might have something we would like to know. Hard to say without seeing real world scenarios though, I agree.