AURAPluginsLtd / Access-Virus-Editor

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https://auraplugins.com/product/access-virus-editor/
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Audio unit failed to load - app crashes. MacOS 12.6.2 #51

Closed Kodedweb closed 1 year ago

Kodedweb commented 1 year ago

Describe the bug I installed the latest build AccessVirusEditor-v3.0.0-build-9028 onto my M1 MBP running 12.6.2 following a successful demo test. I purchased the license ready to authorize it—both the standalone app and plugin crash when trying to load. The crash report is attached when booting the app; the plugin within Ableton shows an error (audio unit failed to load) with a screen attached. I noticed that the build numbers differ for the demo and full installer. The demo loads and works fine, but the later complete build fails.

To Reproduce Steps to reproduce the behaviour:

  1. Double-click the app icon
  2. It fails to load and crashes
  3. Drag the plugin to a mini channel in Ableton
  4. Audio unit fails to load

Expected behaviour The app loads!

Screenshots / Videos Attached

Setup Details (please complete the following information):

![Screenshot 2023-03-01 at 18 36 08](https://user-images.git crash report.docx hubusercontent.com/44868400/222233702-bc58ae95-4f9c-4b66-85b0-d46fc21e5c9d.png)

Kodedweb commented 1 year ago

I have removed the app and reinstalled 3 times. Also just followed the advice on this https://github.com/AURAPluginsLtd/Access-Virus-Editor/issues/49#issuecomment-1448557166 link, and it still fails to load.

mwbhtx commented 1 year ago

Same issue. Standlone fails to load (crash dialog popup), AU component fails to load. Haven't tried the demo version.

My Setup Details:

Computer Model: MacBook Pro M1 Pro 13" Late 2020
OS: macOS 13.1 (Ventura)
DAW: Live
MIDI Interface: USB Midi Virus TI
Synth Model: Access Virus TI2 Desktop
Editor Version: 3.0.0 build 9028
Main Connection: USB
Kodedweb commented 1 year ago

Same issue. Standlone fails to load (crash dialog popup), AU component fails to load. Haven't tried the demo version.

My Setup Details:

Computer Model: MacBook Pro M1 Pro 13" Late 2020
OS: macOS 13.1 (Ventura)
DAW: Live
MIDI Interface: USB Midi Virus TI
Synth Model: Access Virus TI2 Desktop
Editor Version: 3.0.0 build 9028
Main Connection: USB

Well, that rules out my next move, which was to install Ventura. I'm disappointed as it's build-related, but no way to download previous versions.

mwbhtx commented 1 year ago

Same issue. Standlone fails to load (crash dialog popup), AU component fails to load. Haven't tried the demo version. My Setup Details:

Computer Model: MacBook Pro M1 Pro 13" Late 2020
OS: macOS 13.1 (Ventura)
DAW: Live
MIDI Interface: USB Midi Virus TI
Synth Model: Access Virus TI2 Desktop
Editor Version: 3.0.0 build 9028
Main Connection: USB

Well, that rules out my next move, which was to install Ventura. I'm disappointed as it's build-related, but no way to download previous versions.

I follow instructions in similar thread to run command brew install libssh2 in terminal. This got me working, albeit now I have a graphical UI bug, but it’s loading.

Kodedweb commented 1 year ago

Same issue. Standlone fails to load (crash dialog popup), AU component fails to load. Haven't tried the demo version. My Setup Details:

Computer Model: MacBook Pro M1 Pro 13" Late 2020
OS: macOS 13.1 (Ventura)
DAW: Live
MIDI Interface: USB Midi Virus TI
Synth Model: Access Virus TI2 Desktop
Editor Version: 3.0.0 build 9028
Main Connection: USB

Well, that rules out my next move, which was to install Ventura. I'm disappointed as it's build-related, but no way to download previous versions.

I follow instructions in similar thread to run command brew install libssh2 in terminal. This got me working, albeit now I have a graphical UI bug, but it’s loading.

Yup, I also tried that. I ran it using some instructions I found online and went through the whole install process, and my plugin still failed to load. It is frustrating, given I have paid for the full version, and it doesn't work from installation!

JaniKervinen commented 1 year ago

fix is on the way. worked fine on our end, so can't predict if it works in real-world scenarios. build 9024 is again behind the normal full download link and build 9028 is under downloads page (but due to being buggy, don't use it).

Kodedweb commented 1 year ago

fix is on the way. worked fine on our end, so can't predict if it works in real-world scenarios. build 9024 is again behind the normal full download link and build 9028 is under downloads page (but due to being buggy, don't use it).

Thanks, that's great. I will install it and see how I get on.