---------------------------------------------------------------------------
NOTE: This issue tracking system is for Google Analytics developer products
only.
If you are not a developer/programmer visit:
http://www.google.com/analytics/support.html
---------------------------------------------------------------------------
Name of related component: Management API
Request summary:
There needs to be a way for users to determine who gave them status--i.e. who
"owns" or manages the analytics for a given property.
Use Cases:
It is commonly the case that somebody is delegated to set up an analytics
account for a property. Often this person is relatively low-level and/or
temporary (i.e. because it is happening early in the history of a property).
Later, the actual users may need to make changes, add additional users, and so
on.
Currently if there is any breakdown in communication or note-taking (all of
which has to happen external to the app), there is no way of discovering what
account actually manages the analytics account. The only solution is
more-than-user level permissions are needed is to start a new analytics account.
Here are three different real world use cases, all from academia involving
international teams that show the problem:
Case 1: Person x joins a project and was assigned user-level permissions by
somebody several years ago as part of the process of joining it. Since this
assignment was never discussed and they had no reason to access the analytics
initially, they have no idea who assigned it to them. Now, after several years,
they are assuming responsibility for the technical operations of the site, but
by this point the name of the person who originally established the account--it
might even have been a student--have been lost to time. There is no way of
discovering who of the 10s of people--all of whom have multiple email
accounts--has permission to modify user settings.
Case 2: Person y or one of their students set up an analytics account several
years ago for several properties in a lab. They are now transferring one of the
properties to a different project. The gmail accounts person y owns seem all to
have user-level permissions only. Nobody can figure out which account actually
has management permissions.
Case 3: A student is assigned a project email account and the task of adding
analytics to a property during its construction. They then leave the project,
which has multiple accounts for students. Several years later, the record of
which student account was used to set the account up is lost.
You could say that a solution is to keep better records. In an ideal world we
would; but unfortunately we live in this world. Information about usernames and
passwords should always be recoverable from an online app. Especially
administration accounts!
Original issue reported on code.google.com by daniel.o...@gmail.com on 27 Jun 2013 at 6:05
Original issue reported on code.google.com by
daniel.o...@gmail.com
on 27 Jun 2013 at 6:05