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AccentuSoft / LinkScope_Client

Repository for the LinkScope Client software.
GNU Affero General Public License v3.0
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Modules not loading #29

Closed icbestCA closed 7 months ago

icbestCA commented 7 months ago

After adding a new source for modules, I can’t open the modules manager and the module is not doing anything not even appearing in the entities list. On Windows. I tried with the modules on this page: https://github.com/AccentuSoft/LinkScope-Module-Packs

AccentuSoft commented 7 months ago

Hello, could you please expand on the problem description?

Please include the following information:

As a note, you should not need to add https://github.com/AccentuSoft/LinkScope-Module-Packs as a source, it should be already included by default. On the first startup, it might take some time for the module environment to be properly set up.

icbestCA commented 7 months ago

I'm on windows 11, 23H2 - 22631.3007 LinkScope is in version v1.6.0 Here is a the logs for trying loading the AccentuSoft LinkScope-Module-Packs Aleph, which have new entities and resolutions. {Untitled} [2024-02-12 09:14:38,637] - INFO: Starting LinkScope Client, Version v1.6.0 {Untitled} [2024-02-12 09:14:38,674] - INFO: Loaded Local Entities Database. {Untitled} [2024-02-12 09:14:38,947] - INFO: Project Untitled opened. {Untitled} [2024-02-12 09:14:39,564] - INFO: Configured Modules environment. Loading Modules... {Untitled} [2024-02-12 09:14:39,576] - INFO: Copied source files. {Untitled} [2024-02-12 09:14:39,641] - INFO: Module environment upgrade status: Failed {Untitled} [2024-02-12 09:14:39,641] - INFO: Modules Loaded. {Untitled} [2024-02-12 09:15:09,767] - INFO: Database Saved. {Untitled} [2024-02-12 09:15:09,788] - INFO: Project Saved

https://github.com/AccentuSoft/LinkScope_Client/assets/122579014/eb0c9b76-4597-45e3-9628-11ca6b265faa Here is a video of me trying to load the module. Thanks for your help.

AccentuSoft commented 7 months ago

It does not look like you are using the source 'https://github.com/AccentuSoft/LinkScope-Module-Packs'. The source you show on the video shows a path to the local drive.

Does the structure of the folder match the structure described in the LinkScope-Module-Packs repository? Cloning the repository as-is and adding the path to its containing folder should work.

AccentuSoft commented 7 months ago

Has this issue been resolved?

icbestCA commented 7 months ago

Yeah, now i see the modules, but whenever I try to install one i get this error:

Error occurred while installing Module Pack "Interpol Red and Yellow Notices":

Command ""C:\Users\me\AppData\Roaming\AccentuSoft\LinkScope

Client\User Module Packs Storage\Scripts\python.exe" -m pip install --upgrade

-r "C:\Users\me\AppData\Roaming\AccentuSoft\LinkScope Client\User

Module Packs Storage\requirements.txt.tmp'' returned non-zero exit status 1.

AccentuSoft commented 7 months ago

That looks to be an issue with your local environment, not the software itself.

Please email support with your support ID, and we will help you get back up and running. If you do not have a support ID, you can get one here: https://accentusoft.com/pricing/