Properties rejected by Zoopla

[adrian-activate]

19 Harmood Grove and Flat 89 Heathcroft rejected for lack of second half of postcode. The full postcode appears to be there in the CMS.

[adrian-activate]

Email sent to Doug

Hi Doug,

I had a look at the properties you mentioned and could not see an obvious difference between them and properties that are successfully showing on Zoopla. So Andrea will investigate further into why these properties are not uploading today. It would be helpful if we had access to the error reports you are receiving from Zoopla. If these are through and admin panel could you give us access?

Many Thanks

Adrian

[adrian-activate]

@andreafalzetti did you look at this?

[adrian-activate]

@andreafalzetti

Dear Activate Media,

A mutual client of ours Heathgate, 105 Heath Street, London NW3 6SS (heathgate ID: 3785) has contacted us in regards to the following properties being rejected on Zoopla:

invalid incode (16)
Listing ID Source listing ID Source branch ID Postal code Type Price 40787120 3785_11085 3785 W9 rent £595 39183554 3785_7511 3785 NW8 rent £1,100 39183553 3785_7499 3785 NW8 rent £1,100 40243974 3785_9728 3785 NW3 rent £525 40190089 3785_9609 3785 NW11 sale £765,000 40960825 3785_11478 3785 NW3 rent £15,000 40046502 3785_9322 3785 NW8 rent £1,100 39487963 3785_7849 3785 NW3 rent £600 40968440 3785_9481 3785 NW8 rent £1,500 40692395 3785_10709 3785 NW1 rent £630 40046503 3785_9337 3785 NW11 rent £1,950 40853504 3785_11195 3785 SW6 rent £2,750 40692394 3785_10708 3785 NW1 rent £480 40787122 3785_10957 3785 NW1 sale £550,000 39183552 3785_7487 3785 NW8 rent £1,100 40116385 3785_9493 3785 NW8 rent £1,100

The above properties are missing the 2nd part of the postcode as per below example:

'AGENT_REF' => '3785_11085' 'POSTCODE1' => 'W9', 'PRICE' => '595',

The POSTCODE2 field is missing

Also 6 properties have been rejected below:

status: (6)
Listing ID Source listing ID Source branch ID Postal code Type Price 37111214 3785_5070 3785 NW11 sale £3,500,000 38162447 3785_6358 3785 NW3 1TL rent £450 34499654 3785_2824 3785 NW3 6SS sale £1,000,000 37827139 3785_6043 3785 NW3 5TN rent £550 39599325 3785_7974 3785 N2 0DE rent £925 33709998 3785_2088 3785 NW3 6SZ sale £1,100,000

Example Property:

'AGENT_REF' => '3785_5070' 'STATUS_ID' => '6',

STATUS_ID of 6 does not exists within the RMV3 feed specification.

Can you please correct the above making sure the full postcode is coming through to Zoopla and that the agent is aware of how to enter the full postcode on their system as well as the Status errors outlined above?

If you require any further information or if I can be of further assistance please do not hesitate to contact me.

Thank you

Kind Regards

Alexi Dimas Technical Support Executive, ZPG

T - 020 3544 1000 F - 0207 620 4770 E - members@zpg.co.uk

[andreafalzetti]

Update

I have investigated a part of the script and it seems that:

1. the full address in the CMS is stored as a String and the postcode is extracted using a regular expression. I tried to isolate that portion of code, to see if it works well, running tests on the addresses where the second part of the postcode was missing and I can confirm it worked well on. I need to understand the moment when the second half of the postcode gets lost or what happens to it. The archive files are deleted every time and Zoopla deletes them as well so I cannot investigate the submission right now. I will try to leave a copy on our system at the next cycle.
2. status ID 6 means "Sold" in the script. Some agents use different codes, I need to double check the Zoopla documentation to verify what set of codes they use.

[andreafalzetti]

I've updated the script replacing the previous postcode extraction part. I will run the script to see if the rejected properties get approved.

[adrian-activate]

Good afternoon, Just checked the back end of Zoopla and as you can see I think the problem is sorted. The 4 properties showing as rejected were errors here (which have now been rectified).

Obviously we will keep a check on things but I would like to thank you for getting things resolved.

Have a good weekend,

Kind regards

Doug