Web Chat/Online Valuation Tool

[Vivharris]

Hi All, Hope you are well. I am looking at installing a web chat facility and an online Valuation tool onto the home page of the website. Is this possible and what do you need from me in order to make this happen. Thanks Viv

[therealmyth]

Hi Viv,

I know you are happy with the chat tool Andrea pointed you to, so I will have a look to install it this weekend. I will let you know if I need any graphics from you but I should be fine with what we have so far to style the plugin.

As for the valuation tool, do you want a form to request a valuation? or are you thinking about something more specific?

f

[Vivharris]

Yes will be in touch on Monday re this. Thanks and have a great weekend. Viv

Office: 020 7435 3344 Mobile: 07976 737 172

HEATHGATE 105 Heath Street, Hampstead, London, NW3 6SS Fax: 020 7433 3344 Website: www.heathgate.comhttp://www.heathgate.com

On 23 Jun 2017, at 18:51, therealmyth notifications@github.com<mailto:notifications@github.com> wrote:

Hi Viv,

I know you are happy with the chat tool Andrea pointed you to, so I will have a look to install it this weekend. I will let you know if I need any graphics from you but I should be fine with what we have so far to style the plugin.

As for the valuation tool, do you want a form to request a valuation? or are you thinking about something more specific?

f

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/ActivateMedia/heathgate/issues/26#issuecomment-310731167, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AWGVQgPSR9csifjWu0BX6Mvooh372gPIks5sG_sfgaJpZM4OD1Od.

[therealmyth]

Hi Viv, just sent you an email with a screenshot for the web chat, please let me have you thought when you can.

f

[therealmyth]

Hi Viv,

I created your account, you should receive an activation link to your email, please let me know when you had a chance to do the activation.

f

[Vivharris]

Is that click desk?

Vivienne Harris

T 020 7435 3344 DDI 020 7096 9341 M 07976 737 172 E viv@heathgate.co.ukmailto:vivharris@heathgate.co.uk [cid:image011.png@01D20450.6B3DE940]

homehttp://www.heathgate.com/ | saleshttp://www.heathgate.com/index.php?option=com_iproperty&view=list&id=0&stype=1&beds=0&baths=0&price_low=0&price_high=0&Itemid=2 | lettingshttp://www.heathgate.com/index.php?option=com_iproperty&view=list&id=0&stype=2&beds=0&baths=0&price_low=0&price_high=0&Itemid=3 | managementhttp://www.heathgate.com/index.php?option=com_content&view=article&id=3&Itemid=4 | hampsteadhttp://www.heathgate.com/index.php?option=com_content&view=article&id=6&Itemid=7 | contact ushttp://www.heathgate.com/index.php?option=com_content&view=article&id=1&Itemid=10

105 Heath Street, Hampstead, London. NW3 6SS Tel: +44 (020) 7435 3344 Fax: +44 (020) 7433 3344 Email: property@heathgate.co.ukmailto:property@heathgate.co.uk Website: www.heathgate.comhttp://www.heathgate.com/

            [cid:image005.png@01D2EEA0.696DB060]
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© Copyright 2013 The Heathgate Group Limited. All rights reserved. Disclaimer: The information contained in this email is confidential and may be subject to legal privilege. Access to this email by anyone other than the intended recipient is unauthorised. If you are not the intended recipient, you must not use, copy, distribute or disclose this email or any part of its contents or take any action in reliance on it. If you have received this email in error, please notify us immediately by email or telephone +44 (0) 20 7435 3344. All reasonable precautions have been taken to ensure no viruses are present in this email. Heathgate is the trading name of The Heathgate Group Limited and is registered in England at 28 Church Road, Stanmore, Middlesex, HA7 4XR. Registered number 2535191. VAT No.: 544 6804 32

From: therealmyth [mailto:notifications@github.com] Sent: 26 June 2017 17:20 To: ActivateMedia/heathgate Cc: Vivienne Harris; Author Subject: Re: [ActivateMedia/heathgate] Web Chat/Online Valuation Tool (#26)

Hi Viv,

I created your account, you should receive an activation link to your email, please let me know when you had a chance to do the activation.

f

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/ActivateMedia/heathgate/issues/26#issuecomment-311108735, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AWGVQky5dRiNZ1WpiREvIxpMRhXmAIbxks5sH9oWgaJpZM4OD1Od.

[therealmyth]

Yes

------ Original Message ------ From: "Vivharris" notifications@github.com To: "ActivateMedia/heathgate" heathgate@noreply.github.com Cc: "therealmyth" frederic@activatemedia.co.uk; "Assign" assign@noreply.github.com Sent: 2017-06-26 12:20:27 PM Subject: Re: [ActivateMedia/heathgate] Web Chat/Online Valuation Tool (#26)

Is that click desk?

Vivienne Harris

T 020 7435 3344 DDI 020 7096 9341 M 07976 737 172 E viv@heathgate.co.ukmailto:vivharris@heathgate.co.uk [cid:image011.png@01D20450.6B3DE940]

homehttp://www.heathgate.com/	saleshttp://www.heathgate.com/index.php?option=com_iproperty&view=list&id=0&stype=1&beds=0&baths=0&price_low=0&price_high=0&Itemid=2

lettingshttp://www.heathgate.com/index.php?option=com_iproperty&view=list&id=0&stype=2&beds=0&baths=0&price_low=0&price_high=0&Itemid=3	managementhttp://www.heathgate.com/index.php?option=com_content&view=article&id=3&Itemid=4

hampsteadhttp://www.heathgate.com/index.php?option=com_content&view=article&id=6&Itemid=7 | contact ushttp://www.heathgate.com/index.php?option=com_content&view=article&id=1&Itemid=10

105 Heath Street, Hampstead, London. NW3 6SS Tel: +44 (020) 7435 3344 Fax: +44 (020) 7433 3344 Email: property@heathgate.co.ukmailto:property@heathgate.co.uk Website: www.heathgate.comhttp://www.heathgate.com/

[cid:image005.png@01D2EEA0.696DB060] [Follow us on Twitter] https://twitter.com/heathgateuk [Find us on Facebbok] https://www.facebook.com/pages/Heathgate-Estate-Agents/118792764814982

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© Copyright 2013 The Heathgate Group Limited. All rights reserved. Disclaimer: The information contained in this email is confidential and may be subject to legal privilege. Access to this email by anyone other than the intended recipient is unauthorised. If you are not the intended recipient, you must not use, copy, distribute or disclose this email or any part of its contents or take any action in reliance on it. If you have received this email in error, please notify us immediately by email or telephone +44 (0) 20 7435 3344. All reasonable precautions have been taken to ensure no viruses are present in this email. Heathgate is the trading name of The Heathgate Group Limited and is registered in England at 28 Church Road, Stanmore, Middlesex, HA7 4XR. Registered number 2535191. VAT No.: 544 6804 32

From: therealmyth [mailto:notifications@github.com] Sent: 26 June 2017 17:20 To: ActivateMedia/heathgate Cc: Vivienne Harris; Author Subject: Re: [ActivateMedia/heathgate] Web Chat/Online Valuation Tool (#26)

Hi Viv,

I created your account, you should receive an activation link to your email, please let me know when you had a chance to do the activation.

f

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/ActivateMedia/heathgate/issues/26#issuecomment-311108735, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AWGVQky5dRiNZ1WpiREvIxpMRhXmAIbxks5sH9oWgaJpZM4OD1Od. — You are receiving this because you were assigned. Reply to this email directly, view it on GitHub https://github.com/ActivateMedia/heathgate/issues/26#issuecomment-311108967, or mute the thread https://github.com/notifications/unsubscribe-auth/AFPXHmK8LI-Ajdh4UfNQQDW0wTmiNXKFks5sH9pLgaJpZM4OD1Od.

[Vivharris]

3. This is what was sent through

V

T 020 7435 3344 DDI 020 7096 9341 M 07976 737 172 E viv@heathgate.co.ukmailto:vivharris@heathgate.co.uk [cid:image011.png@01D20450.6B3DE940]

homehttp://www.heathgate.com/ | saleshttp://www.heathgate.com/index.php?option=com_iproperty&view=list&id=0&stype=1&beds=0&baths=0&price_low=0&price_high=0&Itemid=2 | lettingshttp://www.heathgate.com/index.php?option=com_iproperty&view=list&id=0&stype=2&beds=0&baths=0&price_low=0&price_high=0&Itemid=3 | managementhttp://www.heathgate.com/index.php?option=com_content&view=article&id=3&Itemid=4 | hampsteadhttp://www.heathgate.com/index.php?option=com_content&view=article&id=6&Itemid=7 | contact ushttp://www.heathgate.com/index.php?option=com_content&view=article&id=1&Itemid=10

105 Heath Street, Hampstead, London. NW3 6SS Tel: +44 (020) 7435 3344 Fax: +44 (020) 7433 3344 Email: property@heathgate.co.ukmailto:property@heathgate.co.uk Website: www.heathgate.comhttp://www.heathgate.com/

            [cid:image005.png@01D2EEA1.26201DB0]
    [Follow us on Twitter] <https://twitter.com/heathgateuk>                [Find us on Facebbok] <https://www.facebook.com/pages/Heathgate-Estate-Agents/118792764814982>

FOLLOW: LIKE: SEE:

© Copyright 2013 The Heathgate Group Limited. All rights reserved. Disclaimer: The information contained in this email is confidential and may be subject to legal privilege. Access to this email by anyone other than the intended recipient is unauthorised. If you are not the intended recipient, you must not use, copy, distribute or disclose this email or any part of its contents or take any action in reliance on it. If you have received this email in error, please notify us immediately by email or telephone +44 (0) 20 7435 3344. All reasonable precautions have been taken to ensure no viruses are present in this email. Heathgate is the trading name of The Heathgate Group Limited and is registered in England at 28 Church Road, Stanmore, Middlesex, HA7 4XR. Registered number 2535191. VAT No.: 544 6804 32

From: therealmyth [mailto:notifications@github.com] Sent: 26 June 2017 17:22 To: ActivateMedia/heathgate Cc: Vivienne Harris; Author Subject: Re: [ActivateMedia/heathgate] Web Chat/Online Valuation Tool (#26)

Yes

------ Original Message ------ From: "Vivharris" notifications@github.com<mailto:notifications@github.com> To: "ActivateMedia/heathgate" heathgate@noreply.github.com<mailto:heathgate@noreply.github.com> Cc: "therealmyth" frederic@activatemedia.co.uk<mailto:frederic@activatemedia.co.uk>; "Assign" assign@noreply.github.com<mailto:assign@noreply.github.com> Sent: 2017-06-26 12:20:27 PM Subject: Re: [ActivateMedia/heathgate] Web Chat/Online Valuation Tool (#26)

Is that click desk?

Vivienne Harris

T 020 7435 3344 DDI 020 7096 9341 M 07976 737 172 E viv@heathgate.co.ukmailto:vivharris@heathgate.co.uk<mailto:viv@heathgate.co.uk%3cmailto:vivharris@heathgate.co.uk> [cid:image011.png@01D20450.6B3DE940]

homehttp://www.heathgate.com/	saleshttp://www.heathgate.com/index.php?option=com_iproperty&view=list&id=0&stype=1&beds=0&baths=0&price_low=0&price_high=0&Itemid=2

lettingshttp://www.heathgate.com/index.php?option=com_iproperty&view=list&id=0&stype=2&beds=0&baths=0&price_low=0&price_high=0&Itemid=3	managementhttp://www.heathgate.com/index.php?option=com_content&view=article&id=3&Itemid=4

hampsteadhttp://www.heathgate.com/index.php?option=com_content&view=article&id=6&Itemid=7 | contact ushttp://www.heathgate.com/index.php?option=com_content&view=article&id=1&Itemid=10

105 Heath Street, Hampstead, London. NW3 6SS Tel: +44 (020) 7435 3344 Fax: +44 (020) 7433 3344 Email: property@heathgate.co.ukmailto:property@heathgate.co.uk<mailto:property@heathgate.co.uk%3cmailto:property@heathgate.co.uk> Website: www.heathgate.comhttp://www.heathgate.com/<http://www.heathgate.com%3chttp:/www.heathgate.com/>

[cid:image005.png@01D2EEA0.696DB060] [Follow us on Twitter] https://twitter.com/heathgateuk [Find us on Facebbok] https://www.facebook.com/pages/Heathgate-Estate-Agents/118792764814982

FOLLOW: LIKE: SEE:

© Copyright 2013 The Heathgate Group Limited. All rights reserved. Disclaimer: The information contained in this email is confidential and may be subject to legal privilege. Access to this email by anyone other than the intended recipient is unauthorised. If you are not the intended recipient, you must not use, copy, distribute or disclose this email or any part of its contents or take any action in reliance on it. If you have received this email in error, please notify us immediately by email or telephone +44 (0) 20 7435 3344. All reasonable precautions have been taken to ensure no viruses are present in this email. Heathgate is the trading name of The Heathgate Group Limited and is registered in England at 28 Church Road, Stanmore, Middlesex, HA7 4XR. Registered number 2535191. VAT No.: 544 6804 32

From: therealmyth [mailto:notifications@github.com] Sent: 26 June 2017 17:20 To: ActivateMedia/heathgate Cc: Vivienne Harris; Author Subject: Re: [ActivateMedia/heathgate] Web Chat/Online Valuation Tool (#26)

Hi Viv,

I created your account, you should receive an activation link to your email, please let me know when you had a chance to do the activation.

f

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/ActivateMedia/heathgate/issues/26#issuecomment-311108735, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AWGVQky5dRiNZ1WpiREvIxpMRhXmAIbxks5sH9oWgaJpZM4OD1Od. — You are receiving this because you were assigned. Reply to this email directly, view it on GitHub https://github.com/ActivateMedia/heathgate/issues/26#issuecomment-311108967, or mute the thread https://github.com/notifications/unsubscribe-auth/AFPXHmK8LI-Ajdh4UfNQQDW0wTmiNXKFks5sH9pLgaJpZM4OD1Od.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/ActivateMedia/heathgate/issues/26#issuecomment-311109363, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AWGVQonA2Bkhg-otPDci2ddLYYbqr8s8ks5sH9qbgaJpZM4OD1Od.

[therealmyth]

Thanks,

The account is now completed, I also added the code to he site so the chat/contact window should now be showing up. There are 2 admin section: Admin Dashboard and Agent Portal. The admin dashboard lets you define the settings for the chat window, and the Agent Portal is where you can handle the live chats.

The Admin dashboard URL: https://my.clickdesk.com/ The Agent portal URL: https://5430525655777280.clickdesk.com/agent/login

Username is viv@heathgate.co.uk, will send the password in a seperate email.

The free account allows for only one agent, so I gave it the generic name of Heathgate Properties, that will allow anyone in your office you give the credential to to handle the chat requests. The agent portal will ask you to add an extension to your browser in order to work, just follow the instructions.

In the admin dashboard, you can customize a variety of settings like the online and offline Bar text, images etc... Let me know if you are unsure on how to set somethings and I'll be more than happy to help.

Let me know if anything, and will wait to hear from you on the valuation tool.

Fred

[Vivharris]

Thank you Fred. Much appreciated. Will revert re the valuation tool. V

T 020 7435 3344 DDI 020 7096 9341 M 07976 737 172 E viv@heathgate.co.ukmailto:vivharris@heathgate.co.uk [cid:image011.png@01D20450.6B3DE940]

homehttp://www.heathgate.com/ | saleshttp://www.heathgate.com/index.php?option=com_iproperty&view=list&id=0&stype=1&beds=0&baths=0&price_low=0&price_high=0&Itemid=2 | lettingshttp://www.heathgate.com/index.php?option=com_iproperty&view=list&id=0&stype=2&beds=0&baths=0&price_low=0&price_high=0&Itemid=3 | managementhttp://www.heathgate.com/index.php?option=com_content&view=article&id=3&Itemid=4 | hampsteadhttp://www.heathgate.com/index.php?option=com_content&view=article&id=6&Itemid=7 | contact ushttp://www.heathgate.com/index.php?option=com_content&view=article&id=1&Itemid=10

105 Heath Street, Hampstead, London. NW3 6SS Tel: +44 (020) 7435 3344 Fax: +44 (020) 7433 3344 Email: property@heathgate.co.ukmailto:property@heathgate.co.uk Website: www.heathgate.comhttp://www.heathgate.com/

            [cid:image005.png@01D2EEA3.4D389740]
    [Follow us on Twitter] <https://twitter.com/heathgateuk>                [Find us on Facebbok] <https://www.facebook.com/pages/Heathgate-Estate-Agents/118792764814982>

FOLLOW: LIKE: SEE:

© Copyright 2013 The Heathgate Group Limited. All rights reserved. Disclaimer: The information contained in this email is confidential and may be subject to legal privilege. Access to this email by anyone other than the intended recipient is unauthorised. If you are not the intended recipient, you must not use, copy, distribute or disclose this email or any part of its contents or take any action in reliance on it. If you have received this email in error, please notify us immediately by email or telephone +44 (0) 20 7435 3344. All reasonable precautions have been taken to ensure no viruses are present in this email. Heathgate is the trading name of The Heathgate Group Limited and is registered in England at 28 Church Road, Stanmore, Middlesex, HA7 4XR. Registered number 2535191. VAT No.: 544 6804 32

From: therealmyth [mailto:notifications@github.com] Sent: 26 June 2017 17:39 To: ActivateMedia/heathgate Cc: Vivienne Harris; Author Subject: Re: [ActivateMedia/heathgate] Web Chat/Online Valuation Tool (#26)

Thanks,

The account is now completed, I also added the code to he site so the chat/contact window should now be showing up. There are 2 admin section: Admin Dashboard and Agent Portal. The admin dashboard lets you define the settings for the chat window, and the Agent Portal is where you can handle the live chats.

The Admin dashboard URL: https://my.clickdesk.com/ The Agent portal URL: https://5430525655777280.clickdesk.com/agent/login

Username is viv@heathgate.co.ukmailto:viv@heathgate.co.uk, will send the password in a seperate email.

The free account allows for only one agent, so I gave it the generic name of Heathgate Properties, that will allow anyone in your office you give the credential to to handle the chat requests. The agent portal will ask you to add an extension to your browser in order to work, just follow the instructions.

In the admin dashboard, you can customize a variety of settings like the online and offline Bar text, images etc... Let me know if you are unsure on how to set somethings and I'll be more than happy to help.

Let me know if anything, and will wait to hear from you on the valuation tool.

Fred

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/ActivateMedia/heathgate/issues/26#issuecomment-311114006, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AWGVQvbgMN0aiAmVhsaGVJFEg6zMGQG4ks5sH96kgaJpZM4OD1Od.

[gregrice]

@Vivharris- I am going to close this for now- please start a new issue when you are ready to go with the Valuation tool.

[Vivharris]

Have asked Steve from Nethouseprices.com to contact Fred and given him Fred's e-mail. Do I need to do anything else?