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ActiveCampaign / postmark-wordpress

The Official Postmark Wordpress Plugin
GNU General Public License v2.0
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Graceful timeout handeling #80

Open MultiSuperFreek opened 2 years ago

MultiSuperFreek commented 2 years ago

A customer of ours got alerted by customers of his shop, that they weren't allways receiving their digital products. After some digging I found this in the plugin logs:

cURL error 28: Operation timed out after 5000 milliseconds with 0 out of -1 bytes received

Since I use Postmark (and by extend this plugin) for the reliable delivery, this is no good. I was hoping this plugin would do better than the regular SMTP service, and maybe retry or use a (way) longer timeout, so that delivery can be (better) garanteed.

37Rb commented 6 months ago

We just experienced this as well. For the past day or two about half of our outgoing emails have been timing out after 5 seconds and we had no idea. I had to hack the plugin and increase the timeout as a work around. This is a disaster on an ecommerce site! Quite a few people didn't receive order confirmations.

  1. Retrying would be nice, maybe with a longer timeout.
  2. The timeout should be configurable in the plugin.
  3. If emails are failing there should be a big error notice for admins to see on every admin page. How often are admins staring at the postmark wordpress plugin logs?