Some providers don't understand what the Apply to selection means and they may think that "apply to all sessions" means it's valid for all schedules that they offer, not all sessions in the cart. Golden Eagle camp's discount was setup wrong (not sure if they did it or if we did), and they lost over $600 in session fees so we had to reimburse them for that.
Let's try some wording changes to make this more clear.
Can we move the "apply to" dropdown to below the # of sessions/siblings?
For the Apply to dropdown choices, it's hard to make this short, but this is how I'd explain it if I were talking to them:
Apply discount to all eligible sessions purchased
Charge full price for first session(s) and apply discount starting with minimum number of sessions
Also, can we put some notes for these fields to explain what they are for?
Discount Name (internal use only)
Description (This is visible to the public, except for promo codes)
Some providers don't understand what the Apply to selection means and they may think that "apply to all sessions" means it's valid for all schedules that they offer, not all sessions in the cart. Golden Eagle camp's discount was setup wrong (not sure if they did it or if we did), and they lost over $600 in session fees so we had to reimburse them for that.
Let's try some wording changes to make this more clear.
Can we move the "apply to" dropdown to below the # of sessions/siblings?
For the Apply to dropdown choices, it's hard to make this short, but this is how I'd explain it if I were talking to them:
Also, can we put some notes for these fields to explain what they are for? Discount Name (internal use only) Description (This is visible to the public, except for promo codes)
(here's a screenshot of Active's discount setup http://productblog.campregister.com/multi-person-multi-session-discounts/)