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ActivityWatch / activitywatch

The best free and open-source automated time tracker. Cross-platform, extensible, privacy-focused.
https://activitywatch.net/
Mozilla Public License 2.0
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App doesn't open after installing it and opening it (Mac OS Big Sur) #630

Closed glassnor closed 1 year ago

glassnor commented 3 years ago

Describe the bug

I'm unable to open the app

To Reproduce

  1. I installed the app from the DMG

  2. copied app to apps folder

  3. Clicked to allow it to open from security preferences

  4. Clicked in security and privacy to give accessibility access to the app

    Screen Shot 2021-07-04 at 9 26 50 AM

  5. And tried opening the app

    Expected behavior

    I expect the app to open

Unexpected result: The app doesn't open, nothing happens at all... Very confused about why since its a clean install on a relatively new OS install without a lot of software installed... I'm happy to provide more info and a zoom to do a screenshare, If I end up using the software I'm also happy to donate $100+ to the project to thank you for the product and the help.... hell if you just help me get it set up and working I'll probably donating $100 to thank someone for the help.

Documentation

Additional context

github-actions[bot] commented 3 years ago

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ofou commented 3 years ago

Hey Glassnor, if you're looking for a workaround on a M1 Macbook Air (BigSur 11.4) or any M1, the older version it's still working. I'm using it myself, you just need to downgrade to v0.10.0. There are two options, one it's installing the older .dmg directly from the previous link or if you installed it using brew, do the following:

Open a Terminal and edit the file using this command:

open -e /opt/homebrew/Library/Taps/homebrew/homebrew-cask/Casks/activitywatch.rb

then comment the sha256 line and change it to version "0.10.0":

cask "activitywatch" do
  version "0.10.0"
  # sha256 "91deabd5844968467b5b6b3423e12654d4e339ba309f333c25d991a2e689fd96"

  url "https://github.com/ActivityWatch/activitywatch/releases/download/v#{vers$
      verified: "github.com/ActivityWatch/activitywatch/"
  name "ActivityWatch"
  desc "Time tracker"
  homepage "https://activitywatch.net/"

  app "ActivityWatch.app"

  zap trash: "~/Library/Application Support/activitywatch"
end

Finally, reinstall the older version:

brew reinstall activitywatch

I'm still researching why it's not working, it appears to be the same problem on various M1 devices (#622). I'm a user too, hope this helps you.

glassnor commented 3 years ago

I'm actually on a macbook pro with the old processors, not the M1... Apologies @ofou that I didn't say that, and thanks for your suggestion, I may still try it if I don't hear other suggestions

ErikBjare commented 3 years ago

Hey everyone, sorry for the macOS issues, it has been a recurring issue throughout the years.

I've made some attempts at making it work reliably, but it has proven difficult (esp as I have limited knowledge of macOS internals).

If anyone wants to help out with a fix for this, I'd be more than happy to offer a generous bounty (in addition to the $100 offered by @glassnor). (Edit: Total bounty is >$1,000)

Good starting points are https://github.com/ActivityWatch/activitywatch/pull/620 and https://github.com/ActivityWatch/activitywatch/pull/344, as well as generally searching through past issues mentioning similar problems.

I also want to caution everyone from running v0.10.0 on macOS as it has a severe security vulnerability and should not be used. I understand people might choose to run it anyway, but to do so safely you need to run aw-watcher-window from source (and disable autostarting it from aw-qt through config).

See https://github.com/ActivityWatch/activitywatch/security/advisories/GHSA-3x6w-q32m-jqf3 for more details.

faisalmukhtarch commented 3 years ago

Hey Glassnor, if you're looking for a workaround on a M1 Macbook Air (BigSur 11.4) or any M1, the older version it's still working. I'm using it myself, you just need to downgrade to v0.10.0. There are two options, one it's installing the older .dmg directly from the previous link or if you installed it using brew, do the following:

Open a Terminal and edit the file using this command:

open -e /opt/homebrew/Library/Taps/homebrew/homebrew-cask/Casks/activitywatch.rb

then comment the sha256 line and change it to version "0.10.0":

cask "activitywatch" do
  version "0.10.0"
  # sha256 "91deabd5844968467b5b6b3423e12654d4e339ba309f333c25d991a2e689fd96"

  url "https://github.com/ActivityWatch/activitywatch/releases/download/v#{vers$
      verified: "github.com/ActivityWatch/activitywatch/"
  name "ActivityWatch"
  desc "Time tracker"
  homepage "https://activitywatch.net/"

  app "ActivityWatch.app"

  zap trash: "~/Library/Application Support/activitywatch"
end

Finally, reinstall the older version:

brew reinstall activitywatch

I'm still researching why it's not working, it appears to be the same problem on various M1 devices (#622). I'm a user too, hope this helps you.

Thanks a lot. I was trying to install on my M1 Mac but it was failing. I can finally install it but the menu is very much blurred. Are you experiencing the same?

ofou commented 3 years ago

Yep @faisalmukhtarch, I'm experiencing the same, not a big deal at the moment to me tough. 🤥

But hey @ErikBjare thanks for pointing out the security vulnerability, that's kind of worrisome about running v0.10.0 on macOS. I'll get deeper into it, just getting on board setting up dev env is kind of difficult on M1, for some reason aw_webui build keep failing (Failed at the deasync@0.1.21 install script). I'll check the dependencies again from the docs, just in case.

By the way, thanks for doing this project. I'm migrating from Rescuetime and Wakatime. We're not yet there... but I'm loving ActivityWatch so far, plus it's open source! ♡

arnaujc91 commented 3 years ago

Same here. Just installed the App via Homebrew and also simply running the .dmg file. Both ways the app is unable to start.

spodlipnik commented 3 years ago

Same problem here. Any updates on this issue?

ErikBjare commented 3 years ago

Sorry guys, but I don't have the bandwidth to deal with this right now. It has proven to be more difficult than I previously expected.

You can try some of the old workarounds as described in https://github.com/ActivityWatch/activitywatch/issues/323 to get it running from the .zip macOS release.

I should add that there's a sizeable bounty (>$1,000) for anyone who manages to fix the macOS releases. A good starting point is: https://github.com/ActivityWatch/activitywatch/pull/620

Related issues:

aaayushsingh commented 3 years ago

Hey @ErikBjare, Came here from the Upwork post. Is anyone working on this? Do I have to lock this or something before I get started or try to fix this?

Question: Can this be reproduced if I follow the make build method from the documentation? if no, how do I package it as .dmg to test the process descried in the issue?

ErikBjare commented 3 years ago

Hey @aaayushsingh!

Thanks for the initiative, but please keep Upwork-related inquiries to the Upwork-platform until you've gotten the green light to get started. Thanks :)

In case you're eager, or just curious, there's documentation on how to build from source and package as a .dmg here: https://docs.activitywatch.net/en/latest/installing-from-source.html

cyann commented 3 years ago

FYI, I got it working by doing this:

meain commented 3 years ago

@cyann Wow, that actually seems to work.

cyann commented 3 years ago

However it looks like it doesn't stay running...

meain commented 3 years ago

Screenshot 2021-09-28 at 10 24 30 PM

I do get this error in the UI, but at least it seems to be working so far. Let me see if it stays up.

cyann commented 3 years ago

Weird: opening it with double-click did not work, but it works with the terminal:

open /Applications/ActivityWatch.app
meain commented 3 years ago

Same for me actually. Had to open through shell. I just thought it was blocked due to some security thing, but least it been working fine for me for some time now.

ghost commented 3 years ago

It didnt work for me, not even using the terminal

rakleed commented 2 years ago

Weird: opening it with double-click did not work, but it works with the terminal:

open /Applications/ActivityWatch.app

@cyann But in this case, when you open the Dashboard, the “Query”, “Raw Data” and “Settings” tabs in the upper right corner do not open.

cyann commented 2 years ago

@rakleed Sorry, I've stopped using ActivityWatch.

stale[bot] commented 1 year ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.