No data in dashboard even though buckets seem to be filled fine

[Programmierus]

Firstly, I am sorry if I am missing something quite simple. I really did my best to find a solution on GitHub and in the forums...

Even on v.0.11 suddenly when I switched from FireFox to Chrome (yet again) my AW dashboard stopped reporting domains. It was not that much of an issue since VSCode was reporting fine and this is what is crucial for me. I upgraded to v.0.12 recently and as the problem was not gone, I finally decided to find out what was wrong. My idea was to delete all app data and remove buckets (preserving data was not important). So, I installed v.0.12 from scratch and now:

But data is flowing in simply fine:

What am I missing? It's MacOS Monterey (12.5.1)

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[Programmierus]

Solved. Further researches showed following errors (repeatedly) in aw-watcher-window.log:

2022-09-07 17:20:01 [ERROR]: Exception thrown while trying to get active window  (aw_watcher_window.main:77)
Traceback (most recent call last):
  File "aw_watcher_window/main.py", line 74, in heartbeat_loop
  File "aw_watcher_window/lib.py", line 55, in get_current_window
  File "aw_watcher_window/lib.py", line 27, in get_current_window_macos
  File "aw_watcher_window/macos_jxa.py", line 64, in getInfo
Exception: jxa error: Error: Error: An error occurred.

This relates to #742.

I had to follow #768 though since I was not getting any prompts as described here.

Also Accessibility permissions were required to be reset (dunno why).

[ErikBjare]

I think this occurs when upgrading from a non-codesigned release (like v0.11) where macOS doesn't allow the new version to inherit the previous version's permissions (so you need to manually remove and reset them: https://docs.activitywatch.net/en/latest/updating.html#macos).

As such, you weren't receiving any events from aw-watcher-window (you can see them missing in your timeline & buckets screenshot).

I hope this won't happen for future releases, now that they are codesigned and notarized.

[schackbrian2012]

I think this occurs when upgrading from a non-codesigned release (like v0.11) where macOS doesn't allow the new version to inherit the previous version's permissions (so you need to manually remove and reset them: https://docs.activitywatch.net/en/latest/updating.html#macos).

@ErikBjare I am experiencing a similar issue to @Programmierus. I tried to follow the instructions in the Updating section of the documentation that you linked to. It says, "When updating on macOS, you may need to remove and readd ActivityWatch to your accessibility permissions," [0]. The Accessibility preference pane in System Preferences contains multiple sections: Overview, VoiceOver, Zoom... Which section should I look under?

[0] https://docs.activitywatch.net/en/latest/updating.html#macos

[BelKed]

You can add and remove permissions for ActivityWatch in the Security & Privacy preference pane under the Privacy tab in the Accessibility "subtab":

---

If the ActivityWatch app doesn't show up there, you could add it by pressing the + button and then selecting the app file from the menu:

[schackbrian2012]

@BelKed Thank you for the screenshots. I was looking under System Preferences –> Accessibility, but it is actually under System Preferences –> Security & Privacy –> Privacy –> Accessibility. I added ActivityWatch, and I checked the box. I will wait to see whether data comes into the dashboard.